Asi Jun 2014 - Nov 2015
Technical Product Support Analyst
Nextgen Healthcare Oct 2007 - May 2014
Customer Support Analyst
2003-2007 Orthodontic Software Solutions Jan 2003 - Sep 2007
Senior Client Support Technician
Carestream Dental Jan 1997 - Jan 2003
Senior Client Support Technician
West Coast Novelty Jan 1994 - Jan 1997
Customer Service Representative
Education:
St. Basil Academy 1982 - 1986
Skills:
Software Documentation Troubleshooting Technical Support Sql Healthcare Information Technology Microsoft Office Webex Pcanywhere Help Desk Support Printers Windows Microsoft Excel Microsoft Word Outlook Lync Customer Service