Blackbaud
Customer Success Manager, Principal at Blackbaud
Blackbaud Mar 2018 - Jul 2019
Customer Success Manager, Senior
Blackbaud Dec 2003 - Apr 2018
Customer Care Lead - Customer Success
Kv Real Estate Dec 2003 - Apr 2018
Real Estate Agent
Blackbaud Nov 1998 - Nov 2003
Senior Customer Support Analyst - Customer Support
Education:
Hartwick College 1988 - 1992
Bachelors, Liberal Arts, Liberal Studies, Sociology
Loyola High School 1984 - 1988
Skills:
Leadership Microsoft Outlook Management Customer Service Customer Satisfaction Negotiation Organization Skills Professional Phone Skills Coaching Communication Event Planning Hospitality Service Situational Leadership Microsoft Office Technical Support Presentation Skills Problem Solving Problem Analysis Diplomacy Multitasking Customer Care Courtesy Conflict Resolution People Oriented Product Complaints Confidentiality Teamwork Customer Support Customer Focused Service Listening Prioritization Caring Attention To Detail Business Process Improvement Troubleshooting Software Industry
James J. Sullivan Elementary School Philadelphia PA 1990-1995, Warren G. Harding Middle School Philadelphia PA 1995-1995, Virginia Beach Middle School Virginia Beach VA 1995-1996, Princess Anne Middle School Virginia Beach VA 1996-1997, Corporate Landing Middle School Virginia Beach VA 1997-1998
Community:
Richard Capps, Crystal Dodge
Googleplus
Jennifer Conway
Work:
Kantar Group - Sales Director (3)
Education:
Lehigh University - American Studies, Pace University - MBA
Jennifer Conway
Work:
Swirl - Senior Account Director (2006) BBDO - VP, Account Director (2001-2006)
Jennifer Conway
Work:
Saint Anne of Winona - Admissions & Marketing Coordinator
Education:
Rasmussen College - Business Management
Jennifer Conway
Work:
Apple Inc. (2010) Apple Inc.
Jennifer Conway
Education:
Gettysburg College - Economics, Morristown-Beard School
Jennifer Conway
Education:
Mundy Junior School
About:
Lots of freckles Rosy cheeks Pale skin Tall for my age Loves films!