Sap
Head of People Strategy and Growth, Customer Engagement and Experience
Salesforce
Senior Director, Customer Success Field Enablement
Salesforce Mar 2014 - May 2016
Director, Customer Success
Covidien Oct 2012 - Mar 2014
Director, Global Crm and Sales Enablement Center of Excellence
Salesforce Sep 2011 - Oct 2012
Solution Engagement Senior Manager
Education:
Simmons University 2015 - 2015
Dalhousie University 1996 - 1998
Master of Business Administration, Masters
Western University 1990 - 1993
Bachelors, Bachelor of Arts
Skills:
Cloud Computing Cross Functional Team Leadership Salesforce.com Paas Saas Force.com Enterprise Software Crm Solution Architecture Professional Services Business Intelligence Pre Sales Sales Enablement Business Analysis Analytics Solution Selling Go To Market Strategy Demand Generation Enterprise Architecture Marketing Automation Strategic Partnerships Consulting Siebel Lead Generation It Strategy Business Process Business Alliances Integration Strategy Sales Process Product Management Start Ups Erp Partner Management Software Industry Business Process Improvement Vendor Management Outsourcing Software As A Service Customer Relationship Management
Certifications:
Salesforce.com Certified Administrator Salesforce.com Certified Advanced Administrator Salesforce.com Certified Developer Salesforce.com Certified Sales Cloud Consultant Salesforce.com Certified Service Cloud Consultant Salesforce Marketing Cloud Email Specialist Lightning Experience Basics Badge Lightning Experience Features Badge App Customization Lite Badge Lightning Experience Rollout Badge Business Value of Equality
FBT Architects - Albuquerque, New Mexico Area since Sep 2012
Intern Architect
FBT Architects - Albuquerque, New Mexico Area Jul 2012 - Sep 2012
Marketing Director
FBT Architects Feb 2010 - Feb 2012
Intern Architect
University of Michigan Jan 2009 - May 2009
Graduate Student Instructor
American Campus Communities - Ann Arbor, MI Sep 2005 - Aug 2008
Community Assistant
Education:
University of Michigan 2007 - 2009
Masters, Architecture
University of Michigan 2003 - 2007
Bachelor of Science in Architecture, Architecture
Skills:
Architectural Design Architectural Drawings Photoshop Photography 3D Modeling Revit InDesign Illustrator Hand Drafting Sketching Construction Drawings Model Making Proposal Writing Presentations Graphics
Interests:
off grid housing design and technologies, homesteading, gardening, architectural details, alternative building materials, green design principles, music, camping, back packing, hiking, snowboarding, reading, IDP, ARE testing
Honor & Awards:
2009 eVolo Skyscraper Competition Special Mention - Niu Shu - Hong Kong Skyscraper, with partners Francis Wilmore and Courtney Brinegar
Isbn (Books And Publications)
Sounding The Alarm: Remote Area Nurses And Aboriginals At Risk