Jennifer L Derby

Jennifer Derby

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Location:

Kingsland, GA

Industry:

Outsourcing/Offshoring

Work:

Convergys
Employee Relations Manager
Convergys Nov 2008 - Feb 2012
Training Delivery Manager
Convergys May 2007 - Dec 2008
Performance Consultant
Convergys Dec 2006 - Nov 2008
Client Services Manager
Convergys Jan 2000 - Jan 2006
Quality Manager

Education:

Park University 2010 - 2012
Bachelors, Bachelor of Science, Human Resources, Business Management Georgia Military College - Milledgeville 2009 - 2010
Associates, Associate of Arts, Business Administration

Skills:

Leadership
Performance Consulting
Bpo
Employee Engagement
Human Resources
Call Center
Customer Satisfaction
Vendor Management
Process Improvement
Talent Acquisition
Offshoring
Workforce Management
Strategy
Program Management
Employee Relations
Change Management
Training
Employee Training
Onboarding
Training Delivery
Management
Coaching
Outsourcing
Feedback
Call Centers
Performance Improvement
Employment Law
Performance Management

Interests:

Spending Time With Family
Cooking
Reading
Wine Tasting
Sports

Jennifer Derby

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Jennifer A Derby

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Skills:

Microsoft Word
Microsoft Office
Spa
Customer Service
Microsoft Excel
Powerpoint
Windows
Outlook
English

Jennifer Derby

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Customer Care Specialist

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Work:

Scheduling Coordinator

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Work:

Jennifer Derby

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Jennifer Derby

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Location:

United States