Hooter's Jackson, MS Mar 2012 to May 2012 Hooters GirlTrustmark National Bank
Mar 2011 to Jan 2012 Card Access Control SpecialistWDS Global Boise, ID Dec 2009 to Feb 2011 Professional Technical SupportTeleperformance USA Boise, ID Apr 2008 to Oct 2009 Professional Technical SupportConnect Wireless AT&T Authorized Dealer Boise, ID Aug 2007 to Mar 2008 Sales ConsultantRuby Tuesday, Inc McComb, MS Apr 2007 to Aug 2007 Waitress/HostessThe Cottonwood Grille Boise, ID Aug 2006 to Mar 2007 HostessThe Cottonwood Grille
Aug 2006 to Dec 2006 Food Expediter
Education:
University of Phoenix Meridian, ID Feb 2010 to Feb 2011 Certificate in Information Systems SecurityBoise State University Boise, ID Aug 2006 to May 2010 Bachelors in ScienceAcademy of Creative Education San Antonio, TX Aug 2004 to Mar 2006 Diploma
Hooter's Jackson, MS Mar 2012 to May 2012 Hooter's GirlTrustmark National Bank
Mar 2011 to Jan 2012 Card Access Control SpecialistWDS Global Boise, ID Dec 2009 to Feb 2011 Professional Technical Support TrainerTeleperformance USA Boise, ID Apr 2008 to Oct 2009 Professional Technical SupportConnect Wireless AT&T Authorized Dealer Boise, ID Aug 2007 to Mar 2008 Sales ConsultantRuby Tuesday, Inc McComb, MS Apr 2007 to Aug 2007 Waitress/HostessThe Cottonwood Grille Boise, ID Aug 2006 to Mar 2007 HostessThe Cottonwood Grille
Aug 2006 to Dec 2006 Cleaning Staff/Food Expediter
Education:
University of Phoenix Meridian, ID Feb 2010 to May 2011 High School DiplomaUniversity of Phoenix Meridian, ID Feb 2010 to Feb 2011 Certificate in Information Systems SecurityBoise State University Boise, ID Aug 2006 to May 2010 Bachelors in Networking and TelecommunicationsAcademy of Creative Education San Antonio, TX Aug 2004 to Mar 2006
Skills:
Pacom: GMS Alarm Monitoring Systems Trained, BMC: Remedy knowledge and utilization, Lotus Notes 8.5 email program experience, Microsoft Office Product Knowledge and Certification, Attentive to documentation of issues and resolutions Ability to contain confidential information, Natural analytical and troubleshooting skills, Strong verbal and written proficiency, Typing Speed of 76 WPM, Clearly able to communicate with others via a phone walk-through, Common Sense and a good sense of humor to always keep a happy environment
Hooter's of America Inc. Jackson, MS Mar 2012 to May 2012 Hooter's GirlTrustmark National Bank
Mar 2011 to Jan 2012 Card Access Control SpecialistWDS Global Boise, ID Dec 2009 to Feb 2011 Professional Technical Support TrainerTeleperformance USA Boise, ID Apr 2008 to Oct 2009 Professional Technical SupportConnect Wireless AT&T Authorized Dealer Boise, ID Aug 2007 to Mar 2008 Sales ConsultantRuby Tuesday, Inc McComb, MS Apr 2007 to Aug 2007 Waitress/HostessThe Cottonwood Grille Boise, ID Aug 2006 to Mar 2007 HostessThe Cottonwood Grille
Aug 2006 to Dec 2006 Cleaning Staff/Food Expediter
Education:
University of Phoenix Meridian, ID Feb 2010 to May 2011 High School DiplomaUniversity of Phoenix Meridian, ID Feb 2010 to Feb 2011 Certificate in Information Systems SecurityBoise State University Boise, ID Aug 2006 to May 2010 Bachelors in Networking and TelecommunicationsAcademy of Creative Education San Antonio, TX Aug 2004 to Mar 2006