Fidelity Investments
Director, User Experience Research
Sapientnitro Jul 2011 - Oct 2012
Senior User Experience Designer
The Hartford Dec 2007 - Jul 2011
Information Architect
The Hartford Jun 1998 - Dec 2007
Project Manager
Education:
Kent State University 2008 - 2013
Masters, Design
Drew University 1998 - 2000
Bachelors, Psychology
Boston College 1996 - 1998
Hanover Park High School
Skills:
User Experience Information Architecture Usability Testing User Centered Design User Interface Design Interaction Design User Research User Experience Design Wireframes Usability Heuristic Evaluation Experience Design Persona Card Sorting Information Design Web Design User Interface Wireframing
2009 to 2000 Shift Manager/Executive Customer Service RepresentativeManchester Confectioners
2009 to 2000 Shift ManagerJennifer's Cleaning Solutions EastHartford, CT Jan 2002 to Jan 2008 Owner/OperatorAlexis Insurance EastHartford, CT Jan 2001 to Apr 2004 Administrator AssistantAIELLO Heating Windsor, CT Jan 1998 to Apr 2003 Executive Customer Service Representative
Education:
Manchester Comunity College Manchester, CT 2005 to 2007 Social SciencesGoodwin College EastHartford, CT 1999 to 2001 Certification in Medical Assisting
Jun 2009 to 2000 Intake and Emergency Service ClinicianExempla St. Joseph's Hospital Denver, CO Jun 2009 to Feb 2010 Behavioral Health ClinicianRiverside Emergency Services Norwood, MA Oct 2007 to May 2009 Crisis CounselorHennepin County Medical Center Minneapolis, MN Sep 2006 to Oct 2007 Senior Social WorkerTouchstone Mental Health Center Minneapolis, MN Aug 2006 to May 2007 Mental Health CounselorCorrigan Mental Health Center Fall River, MA May 2005 to Jun 2006 Crisis ClinicianSouth Bay Mental Health Brockton, MA Jan 2005 to Oct 2005 Trauma TherapistThe Brookline Mental Health Center Brookline, MA Jun 2003 to Oct 2004 Counselor Intern
Education:
University of Massachusetts Boston, MA Oct 2004 Master of Education in Mental Health CounselingUniversity of Wisconsin Green Bay, WI May 2002 Bachelor of Science in Psychology and Human Development
Skills:
Ability to build meaningful rapport with diverse communities
Name / Title
Company / Classification
Phones & Addresses
Jennifer Otto Web And Application Development
The Hartford Financial Services Group Inc Fire, Marine, and Casualty Insurance
Scott Elementary School Naperville IL 1984-1986, Ranch View Elementary School Naperville IL 1986-1989, Kennedy Junior High School Lisle IL 1989-1991, Calvin Coolidge Middle School Peoria IL 1991-1992, Peoria Alternative High School Peoria IL 1995-1996
Community:
Tommy Carpentier, Felix Abner, Amanda Grubb, Francisca Everett, Dominique Grier, Carlos Beck, Anthony Brown, Chesna Brown, Terry Payton, Juan Romero, Angelique Sharp, Teresa Brock
Biography:
LifeUpdate 04/08/08: Well, Christine just got her 3rd quarter evaluation and she ...