Locknet
Customer Service Manager
Creative Lodging Solutions Jul 2014 - Feb 2016
Senior Team Lead
Creative Lodging Solutions Jul 2014 - Feb 2016
Billing Operations Manager
Creative Lodging Solutions Jun 2012 - Jul 2014
Customer Care Team Lead
Lg&E and Ku Energy Llc Oct 2010 - Jun 2012
Customer Care Coach
Education:
University of Kentucky 1997 - 2000
Skills:
Customer Service Team Building Hospitality Industry Hospitality Management Leadership Revenue Analysis Team Leadership Hotel Management Hospitality Management Call Centers Process Improvement Hotels Data Entry Time Management Business Process Improvement Microsoft Office Customer Satisfaction Recruiting