Feb 2008 to 2000 Sr. Help Desk RepresentativeUVA Health Systems Computing Services Charlottesville, VA Jun 2005 to Feb 2008 Help Desk Coordinator SeniorMcGuireWoods Law Firm Richmond, VA Sep 2004 to Jun 2005 Queue Management HelpDesk TechnicianGerber & Eisenberg Law Firm Chicago, IL Aug 2002 to Sep 2004 Help Desk Supervisor Assistant TrainerPiper Rudnick Law Firm Baltimore, MD Mar 2001 to Jul 2002 User Help Desk Support SpecialistGerber & Eisenberg Law Firm Chicago, IL Aug 1999 to Mar 2001 Computer Hotline User Help Desk Specialist
Education:
Germanna Community College 1998 to 1999 Criminal Justice and Microsoft
Skills:
Ambitious, highly energetic, detailed oriented with demonstrated experience in Customer Service and Information Technology (IT). Skilled in serving as a calm and collective liaison between management, customers, clients, vendors, and suppliers.