First American Business Solutions Inc
Senior Tier 3 Support Engineer
Convergeone Oct 2018 - Sep 2019
Systems Technician
Agc Networks Ltd. Dec 2016 - Sep 30, 2018
At Agc Networks For Sarasota Memorial Hospital
Mti Aug 2015 - May 2018
Technician
Mountain West Telecom Jul 2014 - Jul 2016
Systems Engineer
Education:
Davis Technical College 2012 - 2013
Weber State University 2002 - 2012
Associates, Associate of Arts, General Studies
Skills:
Customer Service Training Management Team Building Telecommunications Customer Satisfaction Leadership Troubleshooting Networking Software Documentation Microsoft Office Call Center Microsoft Excel Process Improvement Account Management Avaya Ip Telephony Avaya Products Voice Over Ip Cisco Systems Products Avaya Communication Manager Avaya Aura Telephony Osi Model Internet Protocol Suite Transmission Control Protocol Cisco Call Manager Cisco Voip Cisco Certified Entry Networking Technician