Jeremy W Colvin

US Patent:

20150154600, Jun 4, 2015

Filed:

Dec 4, 2013

Appl. No.:

14/097032

Inventors:

- Minneapolis MN, US
Laura Beth Rau - Frisco TX, US
Mohamed Adnan Elkadri - Frisco TX, US
Jeremy Wayne Colvin - Providence Village TX, US
Alexis Mary Shupak - Frisco TX, US
Lisa Marie Szatkiewicz - Irving TX, US
Patricia Anne Hooker - Frisco TX, US

International Classification:

G06Q 20/40
G06Q 20/10

Abstract:

Systems and methods provide for monitoring, determining, and processing risk indicators relating to a network and/or a consumer. Primary risk indicators may be determined that include measurable metrics of changes in consumer complaint data, e.g. fraud complaint volume or a change in volume with respect to other factors such as number of agents, transactions, and the like. Secondary and/or tertiary risk factors may also be determined, e.g. changes in network such as an increase in the number of agents, total transactions, metrics regarding agent training, trends in particular areas, changes in regulations, etc. With these primary and secondary metrics, systems and methods may monitor these metrics and provide statistical data regarding potential fraudulent activity or other loss data. Upon observing that risk indicators are beyond a pre-determined threshold, systems may determine and/or implement loss prevention measures throughout the network or in targeted areas of the network.

Address:

9101 Eagle Dr, Aubrey, TX 76227

Phone:

2142504565

VIN:

1VWBH7A32CC020589

Make:

VOLKSWAGEN

Model:

PASSAT

Year:

2012