Vivint Smart Home
Senior Manager Operations
Google
Google Fiber Regional Customer Service Supervisor
Google Oct 2013 - Aug 2015
Google Fiber Customer Service Supervisor
Cricket Wireless Feb 2013 - Oct 2013
Quality Manager Ii
Cricket Wireless Aug 2006 - Jan 2013
Indirect Account Manager
Education:
Brigham Young University 2016 - 2018
Bachelors, Bachelor of Science
Brigham Young University 2000 - Dec 2002
Bachelors, Bachelor of Science, Psychology
Utah Valley University 1996 - 2000
Associates, Associate of Arts, General Education
Monte Vista High School
Skills:
Training Business Strategy New Business Development Business Analysis Process Improvement Bilingual People Oriented Technical Leadership Team Leadership Product Marketing Sales Process Marketing Direct Sales Management Leadership Telecommunications Retail B2B Wireless Customer Experience Customer Retention Employee Training Merchandising Sales Operations Customer Satisfaction Account Management Customer Service Mobile Devices Salesforce.com Cross Functional Team Leadership Sales Call Centers Sales Management Solution Selling Selling Cellular Communications 4G P&L Management Product Management Strategic Partnerships M2M Income Statement Vendor Management Mobile Technology Forecasting Team Building Crm Cdma Business Development Competitive Analysis