At&T May 2007 - Mar 2014
Staff Support Manager
At&T Mar 2004 - May 2007
Network Manager
At&T Aug 2000 - Mar 2004
Services Technician
At&T Aug 2000 - Mar 2004
Development Coach
Education:
Piedmont High School 1992 - 1995
Central Piedmont Community College
Skills:
Telecommunications Project Management Management Wireless Voip Ip Vendor Management Customer Satisfaction Customer Service Team Leadership Team Building Leadership Managed Services Mobile Devices Program Management Ethernet Product Management Process Improvement Business Analysis Telephony Lte Network Design Computer Network Operations Cloud Computing Customer Experience Broadband Cross Functional Team Leadership 3G Customer Retention Change Management Networking Training Design Thinking Content Strategy Information Architecture User Experience Design
Interests:
Education
Languages:
English
Certifications:
Six Sigma Green Belt Design Thinking: Understanding the Process Ux Foundations: Research Design Thinking: Implementing the Process