Jeremy L Turk

US Patent:

7646858, Jan 12, 2010

Filed:

Apr 11, 2007

Appl. No.:

11/733873

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Ashburn VA, US
Philip M. Salafia - Old Lyme CT, US

Assignee:

PowerPhone, Inc. - Madison CT

International Classification:

H04M 3/493
H04M 1/64
H04M 3/527
H04M 11/04

US Classification:

37920101, 379 37, 379 42, 379 45, 379 8816, 379 8818, 37920103

Abstract:

Systems and methods are presented for handling calls. In one embodiment of the invention, a call handling system is configured for handling a variety of emergency and/or non emergency related calls. The call handling system may enable recognition of and response to received call information. The call handling system comprises a call interface configured for receiving the call information. A processor is communicatively coupled to the call interface and configured for processing the call information to initiate a protocol. This protocol may, as it progresses, be used to generate data for use in a CAD system. The CAD system may subsequently dispatch responders based on the generated data. The call handling system includes an advisory component that recommends a type of dispatch and a risk assessment. The call handling system also includes a build component that allows for the generation of protocols.

US Patent:

7764769, Jul 27, 2010

Filed:

Aug 7, 2007

Appl. No.:

11/835208

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Guilford CT, US
Philip M. Salafia - Old Lyme CT, US
Francois Gerard Koutchouk - Castro Valley CA, US

Assignee:

PowerPhone, Inc. - Madison CT

International Classification:

H04M 11/00
H04M 11/04

US Classification:

379 45, 379 37, 379 9324

Abstract:

Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.

US Patent:

7978826, Jul 12, 2011

Filed:

Apr 11, 2007

Appl. No.:

11/733869

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Guilford CT, US
Philip M Salafia - Old Lyme CT, US

International Classification:

H04M 11/00

US Classification:

379 37, 379 42, 379 45, 37920101, 37920103

Abstract:

Systems and methods are presented for handling calls. In one embodiment of the invention, a call handling system is configured for handling a variety of emergency and/or non emergency related calls. The call handling system may enable recognition of and response to received call information. The call handling system comprises a call interface configured for receiving the call information. A processor is communicatively coupled to the call interface and configured for processing the call information to initiate a protocol. This protocol may, as it progresses, be used to generate data for use in a CAD system. The CAD system may subsequently dispatch responders based on the generated data. The call handling system includes an advisory component that recommends a type of dispatch and a risk assessment. The call handling system also includes a build component that allows for the generation of protocols.

US Patent:

8385518, Feb 26, 2013

Filed:

Jan 9, 2007

Appl. No.:

11/621473

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Guilford CT, US

Assignee:

Powerphone, Inc. - Madison CT

International Classification:

H04M 11/00

US Classification:

379 8822, 379 45, 379 37, 37926509

Abstract:

Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.

US Patent:

20060029188, Feb 9, 2006

Filed:

Aug 6, 2004

Appl. No.:

10/913880

Inventors:

Christopher Salafia - Killingworth CT, US
Jeremy Turk - Killingworth CT, US

International Classification:

H04M 11/04

US Classification:

379037000, 379045000

Abstract:

Systems and methods are presented for handling calls. In one embodiment of the invention, a call handling system is configured for handling a variety of emergency and/or non emergency related calls. For example, the call handling system may allow a call handler to recognize and respond to certain received call information, such as that information relating to fire, police, emergency medical and/or homeland security. The call handling system comprises a call interface configured for receiving the call information. A processor is communicatively coupled to the call interface and configured for processing the call information to initiate a protocol. This protocol may, as it progresses, be used to generate data for use in a CAD system. The CAD system may subsequently dispatch responders based on the generated data.

US Patent:

20100257250, Oct 7, 2010

Filed:

Jun 21, 2010

Appl. No.:

12/819548

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Guilford CT, US
Philip M. Salafia - Old Lyme CT, US
Francois Gerard Koutchouk - Castro Valley CA, US

Assignee:

POWERPHONE, INC. - Madison CT

International Classification:

G06F 15/16

US Classification:

709206, 709207

Abstract:

Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.

US Patent:

20100261492, Oct 14, 2010

Filed:

Jun 28, 2010

Appl. No.:

12/824967

Inventors:

Christopher Michael Salafia - Killingworth CT, US
Jeremy Edward Turk - Guilford CT, US
Philip M. Salafia - Old Lyme CT, US
Francois Gerard Koutchouk - Castro Valley CA, US

Assignee:

POWERPHONE, INC. - Madison CT

International Classification:

H04W 4/12

US Classification:

455466

Abstract:

Apparatuses, systems and methods are presented for handling calls. In one embodiment, an emergency call handling system capable of receiving visual information from callers and correlating the visual information to particular incidents is disclosed. To obtain visual information, a call handler may generate and send an electronic mail message to the caller. The caller may reply to the electronic mail message and attach an image captured with, for example, a camera phone. The visual information may then be correlated to the call between the caller and call handler. In addition, unsolicited visual information received by the emergency call handling system may be prioritized, triaged and delivered to the call handler. The visual information may be used to assess an emergency situation. The visual information may be forwarded to emergency service providers.