Scf Arizona
Underwriting Manager
Scf Arizona Jan 2016 - Feb 2018
Manager, Operations and Sales Services
Scf Arizona Jan 2010 - Dec 2015
Manager, Customer Service and Operational Resources
Scf Arizona Sep 2008 - Jan 2010
Manager, Document Control Center
Nationwide Insurance Jan 2001 - Sep 2008
Operations Supervisor
Education:
W. P. Carey School of Business Atarizona State University 2007 - 2009
Master of Business Administration, Masters, Business Administration, Management, Business Administration and Management
W. P. Carey School of Business Atarizona State University 2004 - 2005
Bachelors, Bachelor of Science, Business Management
Mesa Community College 2000 - 2004
Associates, Associate of Arts, Business Management
W. P. Carey School of Business Atarizona State University 2000 - 2003
Master of Business Administration, Masters
Skills:
Insurance Management Process Improvement Budgets Risk Management Strategy Leadership Customer Service Forecasting Workers Compensation Policy Training Sales Vendor Management Property and Casualty Insurance Analysis Operations Management Change Management Business Analysis Performance Management Employee Benefits Program Management Employee Relations Project Management Strategic Planning Business Process Improvement Team Building Access Commercial Insurance Analytical Skills Payroll General Insurance Underwriting Liability
Languages:
Dutch
Certifications:
Chartered Property Casualty Underwriter (Cpcu®) Associates In General Insurance (Ains) Associates In Risk Management (Arm) Project Management Professional (Pmp®) Property & Casualty License Certified Insurance Counselor (Cic) License Na License 1359718 License 956633
Sep 2008 to 2000 Customer Service & Operational Resources ManagerSCF Arizona Phoenix, AZ 2010 to 2011 Document Control Center ManagerScottsdale Insurance Company Scottsdale, AZ Jan 2001 to Sep 2008 Mail Distribution Supervisor
Education:
Arizona State University Tempe, AZ Aug 2007 to May 2009 Masters of Business Administration in BusinessArizona State University Tempe, AZ Jan 2004 to Dec 2005 Bachelor of Science in Business ManagementMesa Community College Mesa, AZ Aug 2000 to May 2004 Associates in Business ManagementW. P. Carey School of Business
Skills:
Project management Professional (PMP) attained 2010
King Philip Regional High School Wrentham MA 1985-1989
Community:
Michelle Robinson, Jean Callahan, Colleen Walsh, William Packer, Angela Decristofaro, Cyvia Dratman, John Elliot, Loralee Harper, Steve Monterio, Douglas Ford, Joe Shoe
Sharess Jefferson, Jasmine Jones, Jennifer Solomon, Antonio Deloatch, Kia Hedgepeth, Wanda Price, Andrew Brown, John Mcgee, Betty Pulliam, Terry Pittman, Keith Sledge