Principal Siebel Technical Account Manager at Oracle Corporation, LinkedIn Optimization Consultant | Siebel Consultant Senior Project Manager at Taylor-Leonard Corporation
Location:
Washington D.C. Metro Area
Industry:
Management Consulting
Work:
Oracle Corporation - Washington D.C. Metro Area since Jun 2011
Principal Siebel Technical Account Manager
Taylor-Leonard Corporation - Global since Jan 2002
LinkedIn Optimization Consultant | Siebel Consultant Senior Project Manager
Global eXchange Sevices - Gaithersburg, Maryland Oct 2010 - Jun 2011
Siebel Consultant Senior Project Manager
Montgomery County Government 311 - Rockville, Maryland Sep 2009 - Oct 2010
Siebel Consultant Senior Project Manager
Covance - Gaithersburg, Maryland Nov 2008 - Sep 2009
Siebel Consultant Senior Project Manager
Education:
Oracle University 2012 - 2012
Global Corporate Compliance, Anti-Corruption & Foreign Corrupt Practices Act Readiness
Nehemiah Project International Ministries / Project Bridges / Regent University 2011 - 2011
Certificate, Biblical Entrepreneurship I
Montgomery College 2010 - 2010
PMP Essentials Certification Course, Project Management Professional Certification
Pace University 1984 - 1988
B.B.A., Lubin School of Business Management Information Systems
Skills:
Siebel Software Project Management Database Management Requirements Management Customer Relationship Management Supply Chain Management Enterprise Resource Planning SDLC PMP Enterprise Architecture Management Consulting Risk Management Oracle Database 10, 11G Oracle SQL Oracle Enterprise Manager Oracle Application Server Oracle RAC SQL ITIL v3 Foundations Certified ITIL Service Strategy ITIL Process Implementation ERP Business Process CRM IT Strategy Program Management Oracle Project Management Database Admin Agile Methodologies Integration Change Management Requirements Analysis
Interests:
Siebel, Social CRM, Social Networking, Viral Marketing, Technology, Risk Management, Youth mentoring, Community Service
Honor & Awards:
July 2012 - Mr. Leonard has been recognized with the Oracle Customer Services Pacesetter Award for excellent delivery to the IRS during the Filing Tax Season.
July 2011 Montgomery Village Foundation President: Responsible for service leadership on local, national, and international projects. Montgomery Village Rotary club has world-wide recognition for launching and operating the Basra Project. The effort has secured a $ 1 M grant from the State Department to assist almost 80,000 Iraqi amputee civilians. Our club serves as a force for helping many in the community impacted by the troubled economy.
Awards:
Pace Setter Customer Service Execellence Oracle Corporation At the IRS Mr. Leonard and his team helped the customer reach a new record shattering level of electronic tax returns process during the April 2012 tax filing season. The previous total returns processed using Oracle technology was 40 million and with the team's database performance improvements the IRS processed more than 100 million electronic returns. The team worked with a diverse group of IRS employees and other vendors to overcome many obstacles to deliver success.
Certifications:
Siebel Certified Consultant Certified Biblical Entrepreneurship Instructor, Regent Center for Entrepreneurship Information Technology Infrastructure Library Foundation - ITIL, APMG-International Public Trust Clearance, Department of Treasury - Internal Revenue Service