Partners Fulfillment
Customer Service Manager
Litetronics International
Customer Service Manager
Byline Bank Jan 2016 - Jun 2016
Assistant Manager
Progressive Truck Driving School Mar 2015 - Nov 2015
Campus Director and Director of Admissions
Popular Community Bank 2004 - 2014
Assistant Branch Manager
Education:
University of Phoenix 2012 - 2015
Associates, Associate of Arts, Marketing, Business Management
University of Phoenix 1976 - 1981
Associates, Associate of Arts
Skills:
Customer Service Microsoft Office Email Operations Management Employee Management Public Speaking Volunteering Powerpoint Notary Public Customer Retention Sales Loan Origination Cash Handling Employee Training Management Loans Banking Commercial Banking Credit Credit Analysis Financial Analysis Retail Banking Small Business Lending Strategic Planning Mortgage Lending Commercial Lending Finance Leadership Portfolio Management Risk Management Team Building Financial Services Sales Management Consumer Lending Business Process Improvement Payroll Hiring Staff Training Audit Management Logistics Management Leading Meetings
Popular Community Bank Chicago, IL Jan 2004 to Aug 2014 Branch Assistant ManagerTCF Bank Chicago, IL Jun 2002 to Sep 2003 Teller Banking Representative
Education:
Associates of Arts in Business Management 2014 to 2015West Town Academy Chicago, IL 2002 High School Diploma in Management
Skills:
Excels in customer service<br/>Active listening skills<br/>Energetic work attitude<br/>Bilingual-Spanish... service orientated<br/>operations management<br/>Notary public
Oct 2011 to 2000 INVENTORY CLERKKelly Services Moosic, PA Apr 2011 to Oct 2011 temporary employee for HarperCigna Healthcare Moosic, PA Sep 2008 to Nov 2009 CLAIMS ASSOCIATEDiversified Information Technologies Inc Scranton, PA May 2007 to Aug 2008 CLAIMS ASSOCIATEErg Staffing Services Dickson City, PA Sep 2005 to Feb 2007 STAFFING COORDINATOR
Education:
McCann School of Business & Technology Scranton Jun 2005 Associates in Business and Paralegal studiesBergen Community College Paramus Paramus, NJ Sep 1997 to Sep 1998 psychologySr High School Palisades Park Palisades Park, NJ 1997 Diploma
Apr 2012 to 2000 Business ManagerTitleVest Agency, Inc New York, NY Jan 2007 to Mar 2012 Senior Accountant
Education:
Pace University New York, NY 2014 to 2014 Essentials of Human Resources Management CertificateNBOA New York, NY 2013 to 2013 National Business Officer Association CertificationLehman College/CUNY Bronx, NY May 2010 Bachelor of Business Administration in Accounting
Skills:
SKILLS & STRENGTHS Senior Systems/Citrix Applications, ADP ezLabor & Pay Expert, QuickBooks Enterprise Solutions 11.0 Proficient MS Work and Excel ~ Pivot, vlook-up, Dashboard Charts and formula creation Strong organizational and analytical skills; able to identify and resolve problems in a timely manner Able to prioritize, meet and work under deadlines. Team player; able to work well independently Bilingual (English and Spanish); excellent verbal, written, and interpersonal skills at all levels