Jessica E Ramirez

US Patent:

8495148, Jul 23, 2013

Filed:

Apr 3, 2008

Appl. No.:

12/061677

Inventors:

Irwin Boutboul - Jersey City NJ, US
Jessica Wu Ramirez - Danbury CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 15/16

US Classification:

709206, 709203, 709204, 709217

Abstract:

A method, system, and computer program product for implementing community messaging services is provided. The method includes calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community. The method also includes transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received. A satisfactory response results when a response is received that addresses or resolves an issue or question presented in the broadcast message. The method further includes re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been reached after a specified period of time, the re-calculated receiver pool being a subset of the messaging community that has not yet received the message.

US Patent:

20070136428, Jun 14, 2007

Filed:

Dec 8, 2005

Appl. No.:

11/298197

Inventors:

Irwin Boutboul - Jersey City NJ, US
Jessica Ramirez - Danbury CT, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06F 15/16

US Classification:

709206000

Abstract:

A method, system, and computer program product for implementing community messaging services is provided. The method includes calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community. The method also includes transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received. A satisfactory response results when a response is received that addresses or resolves an issue or question presented in the broadcast message. The method further includes re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been reached after a specified period of time, the re-calculated receiver pool being a subset of the messaging community that has not yet received the message.

US Patent:

20100174789, Jul 8, 2010

Filed:

Jan 7, 2009

Appl. No.:

12/350073

Inventors:

Ronny A. Pena - Bronx NY, US
John J. Ponzo - Hawthorne NY, US
Jessica W. Ramirez - Danbury CT, US
Fenil Shah - Edgewater NJ, US
Ajamu A. Wesley - Marlborough MA, US

Assignee:

INTERNATIONAL BUSINESS MACHINES CORPORATION - Armonk NY

International Classification:

G06F 15/82

US Classification:

709206

Abstract:

A computer-implemented method that includes determining whether a predetermined collaboration client application is available locally at a local client, and using a proxy to integrate the collaboration client application into a web application of a web browser at the local client when the collaboration client application is unavailable locally at the local client, providing real-time presence awareness information of a plurality of users to a first user via the web application at the web browser, receiving, from the first user via the web application, a selection of at least one user of the plurality of users, with whom the first user desires to perform one or more real-time collaboration services, and determining at least one real-time collaboration service that is available via the web browser for use between the first user and the selected user, based at least in part on the real-time presence awareness information of the selected user.