Jessica R Rich

US Patent:

20190370390, Dec 5, 2019

Filed:

May 31, 2018

Appl. No.:

15/994921

Inventors:

- Redmond WA, US
Valentina Strachan - Redmond WA, US
Travis Lowdermilk - Kenmore WA, US
Maxim Lobanov - Redmond WA, US
Kelley Zhao - Redmond WA, US
Steven Clarke - Edinburgh, GB
Jessica Rich - Redmond WA, US

International Classification:

G06F 17/30
G06F 17/27

Abstract:

A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.

US Patent:

20190370412, Dec 5, 2019

Filed:

May 31, 2018

Appl. No.:

15/994907

Inventors:

- Redmond WA, US
Travis Lowdermilk - Kenmore WA, US
Valentina Strachan - Redmond WA, US
Maxim Lobanov - Bellevue WA, US
Kelley Zhao - Redmond WA, US
Steven Clarke - Edinburgh, GB
Jessica Rich - Redmond WA, US

International Classification:

G06F 17/30
G06F 15/18
G06F 17/27
G06K 9/62

Abstract:

A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.