Jessica A Rich

US Patent:

8600947, Dec 3, 2013

Filed:

Dec 8, 2011

Appl. No.:

13/314517

Inventors:

Kirk Hartmann Freiheit - Lake Mary FL, US
Robert Santiago - Oviedo FL, US
Jessica Rich - Santee CA, US

Assignee:

Symantec Corporation - Mountain View CA

International Classification:

G06F 7/00
G06F 17/00
G06F 15/16

US Classification:

707654, 707634, 707659

Abstract:

A computer-implemented method for providing backup interfaces may include (1) identifying a backup policy configured to back up a source system according to a backup configuration, (2) identifying a request to display the backup policy within a graphical user interface, and in response to the request, (3) portraying the backup policy within the graphical user interface as a flow diagram, the flow diagram including (i) a first box representing the source system, the first box displaying an identifier of the source system, (ii) a second box representing a backup stage of the backup policy, the second box displaying an identifier of the backup stage, and (iii) a directed edge connecting the first box and the second box, the directed edge indicating a sequence beginning with the first box and progressing to the second box. Various other methods, systems, and computer-readable media are also disclosed.

US Patent:

20190370390, Dec 5, 2019

Filed:

May 31, 2018

Appl. No.:

15/994921

Inventors:

- Redmond WA, US
Valentina Strachan - Redmond WA, US
Travis Lowdermilk - Kenmore WA, US
Maxim Lobanov - Redmond WA, US
Kelley Zhao - Redmond WA, US
Steven Clarke - Edinburgh, GB
Jessica Rich - Redmond WA, US

International Classification:

G06F 17/30
G06F 17/27

Abstract:

A computer implemented method, system, and device include providing a series of queries to a user via a client query device, sending queries from the series of queries via the client query device to an information source client, receiving information from an information source via the information source client, determining a proportion of queries to information, and generating a query communication as a function of the proportion of queries to information.

US Patent:

20190370412, Dec 5, 2019

Filed:

May 31, 2018

Appl. No.:

15/994907

Inventors:

- Redmond WA, US
Travis Lowdermilk - Kenmore WA, US
Valentina Strachan - Redmond WA, US
Maxim Lobanov - Bellevue WA, US
Kelley Zhao - Redmond WA, US
Steven Clarke - Edinburgh, GB
Jessica Rich - Redmond WA, US

International Classification:

G06F 17/30
G06F 15/18
G06F 17/27
G06K 9/62

Abstract:

A computer method, system, and device of training an empathy model for detecting a type of query, the method including defining an intent for detecting closed ended queries, providing a plurality of queries that are closed ended queries to a machine learning model generator, said plurality of queries comprising training data, providing a plurality of corresponding labels identifying the plurality of queries as closed ended queries, and generating a model that classifies closed ended queries as a function of the training data.