Jill D Holley

Jill Holley, South Lake Tahoe CA Agent

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Work:

Century 21
South Lake Tahoe, CA
5305772100 (Phone)

Fleetwood's On Front Street, Senior Catering And Sales Director

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Position:

Senior Sales and Catering Director at Fleetwood's On Front St.

Location:

Lahaina, Hawaii

Industry:

Hospitality

Work:

Fleetwood's On Front St. - Lahaina, Hawaii since Jul 2012
Senior Sales and Catering Director
Hard Rock Cafe Apr 2007 - Aug 2011
Sales and Marketing Manager
Century 21 At Tahoe Paradise 2006 - 2010
California Realtor
Maui Chamber of Commerce Apr 2008 - Oct 2009
West Side Chamber of Commerce Board Of Directors
Century 21 Aug 2005 - Mar 2007
Realtor - Speciality South Lake Tahoe Real Estate

Education:

University of Central Florida 1983 - 1987
MA, Communications Auburn University 1980 - 1983
BA, Public Relations and Journalism

Skills:

Event Planning
Casino
Facilities Management
Philanthropy
P&L Accountability
Hospitality
Event Management
Hotels
Resorts
Hospitality Management
Restaurants
Public Relations
Social Media Marketing
Tourism
Trade Shows
Hospitality Industry
Advertising
Meeting Planning
Marketing
Marketing Strategy
Corporate Events
Customer Service
Food & Beverage

Interests:

Real Estate Agent/ Vacation Homes In the Panhandle of Florida, Panama City Beach, Florida. Rental Home in South Lake Tahoe, California

Honor & Awards:

Eighteen years of management experience in sales, training and development, customer service and event operations Master of arts in Communication Management: University of Central Florida, Orlando Florida, 1987 Bachelor of Arts in Public Relations: Auburn University, Auburn, Alabama 1983 Department head for two hospitality corporations/ Promoted internally by three employers Manager of the Year- Lake Natoma Inn- 1999, Top Product Sales Award; 1989/ Walt Disney Sales and Service Training; 1986, Member of Lake Tahoe Visitors Authority Member of the South Lake Tahoe Venture Club; a non profit women’s community Service club; U.S.V.I. Meeting Planners, local professional organization, The National Association for Catering Executives- N.A.C.E

Awards:

Certificate of Appreciation
Maui Chamber of Commerce
Assiested the Maui Chamber of Commerce with fundraising and headed the West Maui Chamber of Commerce as President for 2010.
Commendation
State of Hawaii - Governor, State of Hawai'i
Stimulating tourism during a difficult economic time.

Senior Legal Counseltranscanada Us Pipelines

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Position:

Senior Legal Counsel at TransCanada

Location:

Houston, Texas

Industry:

Oil & Energy

Work:

TransCanada - Houston, Texas Area since Jan 2013
Senior Legal Counsel
Oak Ridge National Laboratory May 2011 - Dec 2012
Associate General Counsel
King & Spalding 2007 - 2011
Attorney
Powers & Frost, LLP 2003 - 2007
Attorney
Shell Oil Company Aug 1997 - Sep 2000
Chemical Engineer/Consultant

Education:

South Texas College of Law 2000 - 2003
Doctor of Law (J.D.), Law University of Tennessee-Knoxville 1994 - 1997
B.S. Chemical Engineering, Chemical Engineering

Jill Holley Lahaina, HI

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Work:

National Kidney Foundation of Hawaii

Jan 2014 to 2000
Director of The National Kidney Foundation of Hawaii Fleetwood's On Front St

Jul 2012 to 2000
Senior Sales and Catering Director Grand Sierra Resort and Casino
Reno, NV
Aug 2013 to Jan 2014
Director of Special Events Grand Sierra Resort
Reno, NV
Aug 2013 to Nov 2013
Director of Special Events and Promotions Hard Rock Caf Maui

Apr 2007 to Aug 2011
Sales and Marketing Manager Horizon Casino and Resort
Stateline, NV
May 2000 to Mar 2007
Marketing Manager- Special Events Horizon Casino Resort Lake Natoma Innt
Folsom, CA
May 1998 to Feb 2000
Catering Director Cal Neva Resort
Crystal Bay, NV
Mar 1993 to Sep 1995
Resort Wedding Director Lake Tahoe Cruises - Tahoe Cruises
Lake Tahoe, CA
Feb 1990 to Jan 1993
Sales Manager

Education:

University of Central Florida
Orlando, FL
1987
Master of arts in Communication Management Auburn University
Auburn, AL
1983
Bachelor of Arts in Public Relations

Skills:

Three Top Customer Service Skills: Time Management- is a very strong tool and has been an asset in my tenure in the hospitality industry. Managers in the hospitality industry face enormous obstacles every time they sit down to schedule the service industry staff as well as the planning for clients that includes lodging, restaurants, event planning, and transportation. In addition time management is crucial for expediting the current events while planning and prospecting for future events. Time management is a tool that is essential to daily programs and production that lends to success.Listening- The best communicators in the world listen aggressively. Listening plays a key role in any communicative environment. All work environments can benefit from affective listening to clients, staff and colleagues. Catering is a discipline that requires excellent communication skills as each client, couple or associations are unique. What will ultimately achieve excellent customer service is how effectively you listen to the clients. Listening attentively opens the door for understanding information and finding insight in a work environment that ultimately is a foundation for true aloha.