Washington State Health Care Authority
Medical Assistance Specialist 3
Premera Blue Cross Aug 2012 - Mar 2016
Administrative Assistant Ii
Verizon Sep 2004 - Jan 2010
Executive Assistant and Office Manager
Verizon Jan 2000 - Jan 2003
Customer Service Representative
At&T Jan 1999 - Jan 2000
Customer Service Representative
Education:
Edmonds Community College 1996 - 1998
Edmonds Community College 1990 - 1992
Skills:
Customer Satisfaction Customer Service Sales Troubleshooting Vendor Management Microsoft Office Call Centers Telecommunications Microsoft Excel Technical Support Program Management Call Center Training Software Documentation Management Process Improvement
2012 to 2000 Administrative SpecialistAlltel Corp Bellevue, WA 2004 to 2010 Executive AssistantVerizon wireless Bellevue, WA 2000 to 2003 Customer Service Representative
Education:
Kaplan Community College 2008 Business AdministrationCascadia Community College 2008