Dentsply Sirona
Inside Sales Supervisor
Direct Energy May 2015 - Mar 2018
Manager, Retention Delivery
Direct Energy May 2013 - May 2015
Manager, Us North Office of the President
Direct Energy Aug 2012 - Oct 2013
Learning and Development Supervisor
Faegre Baker Daniels Llp Apr 2008 - Aug 2012
Senior Learning and Performance Management Consultant: Contract Basis
Education:
Northeastern State University 2010 - 2012
The University of Tulsa 2003 - 2005
The University Center at Tulsa 1991 - 1994
Bachelors, Bachelor of Arts, Psychology
Skills:
Process Improvement Operations Management Performance Management Coaching Leadership Development Instructional Design Change Management Organizational Development Talent Management Needs Analysis Training Delivery Employee Engagement Organizational Effectiveness Team Building Executive Coaching Career Development Call Center E Learning Call Centers Training Leadership Recruiting Workshop Facilitation Interviews Program Management Succession Planning Strategy Management Culture Change Consulting Strategic Planning Performance Improvement Employee Training Conflict Resolution Team Leadership Employee Relations Personnel Management Human Resources Time Management Business Process Improvement
Aug 2012 to 2000 Learning and Development SpecialistFaegre Baker Daniels LLP Minneapolis, MN Apr 2008 to Aug 2012 Learning and Performance Management ConsultantHSBC Financial Services Tulsa, OK Jan 2006 to Nov 2008 Management and Development ConsultantMetris Companies, Inc (acquired by HSBC in December 2005) Tulsa, OK Apr 2000 to Dec 2005 Senior Manager Performance ConsultingMetris Companies, Inc. Tulsa, OK Jul 2002 to Aug 2004 National Senior Training ManagerMetris Companies, Inc. Tulsa, OK Jul 2001 to Jun 2002 Training Quality ManagerMetris Companies, Inc Tulsa, OK Apr 2000 to Jun 2001 Senior TrainerTV Guide, Inc Tulsa, OK May 1998 to Mar 2000 Call Center Training ManagerTV Guide, Inc Tulsa, OK Jul 1996 to Apr 1998 Call Center TrainerTV Guide, Inc Tulsa, OK Dec 1994 to Jun 1996 Sales and Customer Service Representative
Education:
The University Center at Tulsa Tulsa, OK Dec 1994 BS in PsychologyN.E.O. A&M College Miami, OK 1988 to 1990 Psychology