Sutter Health
Member Services Specialist
C3/Customercontactchannels, Inc. Mar 2015 - Mar 2017
Reporting Analyst
C3/Customercontactchannels, Inc. Jan 2013 - Mar 2015
Quality Assurance
C3/Customercontactchannels, Inc. Aug 2010 - Jan 2013
Licensed Agent
C3/Customercontactchannels, Inc. Aug 2010 - Jan 2013
Quality Assurance Administrator
Education:
Strayer University 2010 - 2012
Salt Lake Community College 2008 - 2010
Skills:
Outlook Process Improvement Customer Service Customer Satisfaction Data Entry Training Call Centers Employee Training Microsoft Excel Quality Assurance Supervisory Skills Team Building Microsoft Word Operations Management Forecasting Office Administration Administrative Assistance Administration Telephone Skills Coaching Time Management Analysis Teamwork