Ricoh Americas Corporation since May 2011
Customer Support Specialist
InfoPrint Solutions 2011 - 2011
Customer Support Specialist
NEK Advanced Securities Group, Inc. May 2010 - Jun 2011
Military Observer
InfoPrint Solutions Jun 2008 - May 2010
Customer Support Specialist
IBM Sep 1998 - May 2008
Account Customer Engineer
Education:
Raritan Valley Community College 2007 - 2010
AAS, Information Technology
Paramus High School
Skills:
Troubleshooting Data Center Printers Management Software Installation It Service Management Technical Support Customer Satisfaction Professional Services Virtualization Service Delivery Cisco Technologies Disaster Recovery Vendor Management Integration Crm Hardware Storage Cloud Computing Computer Hardware System Deployment Itil Lotus Notes Software Documentation Help Desk Support Information Technology Networking It Management Operating Systems Windows 7 Active Directory Servers Vmware Security
INFOPRINT SOLUTIONS, LLC Piscataway, NJ 2008 to 2010 Customer Support SpecialistIBM Weehawken, NJ 1998 to 2008 Account Customer EngineerCustomer EngineerNew York, NY 1986 to 1998
Education:
Raritan Valley Community College Branchburg, NJ Dec 2010 AAS in Information Technology
Customer Support Specialist at Ricoh Americas Corporation
Location:
Pennington, New Jersey
Industry:
Information Technology and Services
Work:
Ricoh Americas Corporation since May 2011
Customer Support Specialist
InfoPrint Solutions 2011 - 2011
Customer Support Specialist
NEK Advanced Securities Group, Inc. May 2010 - Jun 2011
Military Observer
InfoPrint Solutions Jun 2008 - May 2010
Customer Support Specialist
IBM Sep 1998 - May 2008
Account Customer Engineer
Education:
Raritan Valley Community College 2007 - 2010
AAS, Information Technology
Paramus High School
Skills:
Printers Professional Services Virtualization Troubleshooting Customer Satisfaction Data Center IT Service Management Lotus Notes