AT&T Sep 2002 - Jul 2012
Network Operations
MCI/WorldCom Jul 1996 - Aug 2002
Key Roles: Manager, Supervisor, Team lead, Network Engineer
IBM Jul 1995 - Jul 1996
Field Engineer
Keller Corp. Dec 1993 - Jun 1995
Supervisor, Computer Lab Liaison
United States Marine Corps Mar 1989 - Mar 1993
Infantry Squad Leader, Machine-gunner
Education:
Strayer University-North Carolina 2005 - 2008
Master of Business Administration (MBA), Seated Course Program - North Campus, Raleigh
B.S. Telecommunications Management - DeVry Universtiy, Kansas City, Mo., and Woodbridge, N.J. 1993 - 1996
B.S., Telecommunications Management
Skills:
Telecommunications Leadership Program Management LAN-WAN Cisco Technologies Computer Network Operations Cross-functional Team Leadership TCP/IP WAN Disaster Recovery Management Networking
Interests:
• Scuba Diving - Certified Master Diver (2009), Nitrox Diver, Deep and Wreck diver. Frequently dive the coast of North Carolina (Graveyard of the Atlantic).
• Beekeeping - Certified North Carolina Beekeeper (2010). Journeyman Level of the North Carolina Masters Beekeeping Program. Member of Wake County Beekeepers association. Member of North Carolina State Beekeepers Association.
• Educational anything, enjoy learning, overall student of life.
Xerox Jul 2015 - Sep 2015
Customer Service
Netapp Nov 2013 - May 2014
Technical Support Manager
Wake Tech Community College Aug 2011 - Oct 2013
Academic Instructor and Advisor
Wake Technical Community College Aug 2011 - Oct 2013
Academic Instructor and Advisor
At&T Sep 2002 - Jul 2013
Customer Service Executive, Service Manager and Network Engineer
Education:
Strayer University 2005 - 2008
Master of Business Administration, Masters, Management
Devry University 1995 - 1996
Bachelors, Bachelor of Science, Telecommunications, Management
Devry University 1993 - 1995
Associates, Telecommunications, Management
Skills:
Leadership Information Technology Powerpoint Help Desk Support Public Speaking Linux Cisco Technologies Mpls Data Center Voip Windows Operating Systems Teaching Photoshop Networking Computer Network Operations Troubleshooting Telecommunications Ip English Negotiation Vendor Management Switches Team Leadership Veterans Tcp/Ip Virtualization Outlook Microsoft Office Microsoft Word Managed Services Microsoft Excel Testing Network Security Real Estate Training Disaster Recovery Customer Service Enterprise Software Technical Support Wan Management Vpn Project Management Lean Six Sigma Research Unix Cloud Computing Vmware Lan Wan Integration