Skills:
Technology: PC and Mac, MS Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Creative Cloud (Basic Photoshop, Lightroom, Flash, Dreamweaver), Basic knowledge of HTML/CSS, Social Media knowledge, Salesforce, iMovie, Quicken, Tellwise, Proprietary Quote/Order management/CRM software, VoIP/Internet Services/Telecom, Multiple browsers and Web research experience, Data analysis and record keeping in an electronic environment Customer Sales/Support: Management of Telecom sales pipeline including lead generation, nurturing, quoting/ordering and customer care, Customer facing online product/service demos Administration/Management: Tracking/Documentation/Trainin... of processes throughout the sales cycle, Management of trial program for VoIP products & services including device/service configuration and trial customer support, Daily reconciliation of team sales tracker report with client completed service report including trouble-shooting of post order issues and ensuring completion of post order processes by Sales Agents