Jacksons Home & Garden May 2013 - May 2016
Store Manager
Heritage Hospice 2011 - 2012
Operations Manager
Dci Group 2004 - 2011
Chief Operations Officer
Pep Boys 2001 - 2004
Store Manager
Compusa Jan 1999 - Apr 2000
Director- Customer Service
Education:
The University of Texas at Dallas 1985 - 1987
Bachelors, Bachelor of Science, Business Management
Naveen Jindal School of Management
Skills:
Cross Functional Team Leadership Management Process Improvement Budgets Program Management Operations Management Training Customer Satisfaction Leadership Sales Retail P&L Management Sales Management Forecasting Merchandising Payroll Profit Income Statement Team Building Customer Service Customer Experience Sales Operations Inventory Management Account Management Call Centers Sales Process Customer Retention Hiring Performance Management Coaching Employee Training Recruiting P&L Team Leadership