2009 to 2000 PartnerClever Returns, Inc West Chicago, IL May 2004 to Dec 2012 President/CEOClever Ideas, Inc./Really Nice Restaurants/LeCARD Chicago, IL Nov 1999 to May 2004 President & COO / Vice President, OperationsTotal Concept Corporation Geneva, IL Jun 1996 to Nov 1999 Partner
Education:
Northeastern Illinois University Chicago, IL Bachelor of Sicence in FinanceWright College Chicago, IL Associate of Science in Business Administration
Skills:
Operations Management * P&L Improvement * Budget Development * Strategic Planning * Technology Management *Product Development * Process Improvement * Performance Indicators * Leadership Development * Change Management * Strategic Partnerships * Customer Service & Support * Efficiency * Unquestionable Character * Team Building
A creative and innovative leader whose expertise and desire to inspire; obtains results in growing companies’ sales revenues and reducing wasted resources. Desired results achieved by improving product and service quality, training, utilizing positive word-of-mouth marketing, implementing new business initiatives, services and products in new markets. Solid abilities to manage expectations of customers, management, staff, vendors, and administer business unit budgets and P&Ls to most efficiently realize organizational goals and strategic objectives. Mutually beneficial relationships based upon trust and respect is the basis of working with all others. While possessing an innate ability to anticipate an ever-evolving future through innovation, never loses sight of the fact that greatest results sometime come from the most straightforward process.