Skills:
Performed or assisted service recipient with personal hygiene as needed (e.g., bathing, brushing teeth, shaving, nail clipping, dressing, bodily functions, and service recipient appearance). Provided personal care services that were assigned by a health professional that included observation, reporting and documentation of changes in the status of the person or in body functions. This included reading and recording the persons temperature, pulse and respirations and other needed personal care services. Developed and maintained a positive and effective relationship with service recipients, families, staff, administration, case management, and other service providers and assisted in coordinating with any and all their needs concerning service recipients. Assisted and documented the development and implementation of long and short-term goals for service recipient, as developed by the Personal Support Team under the supervision or direction of the Program Coordinator. Developed service recipients basic living skills (e.g., social, domestic, and hygiene) through instruction and encouragement. Accurately and efficiently received and stocked inbound freight. Greeted and acknowledged all customers in a friendly, professional manner and provided quick, responsive customer service. Operated store equipment in assigned area including forklifts, pallet jacks, and electric lifts. Physically moved large, bulky and heavy merchandise. Physically performed tasks that required prolonged standing, sitting, and other activities necessary to perform job duties. Replenished shelves, bins or pegged area with stock and transported merchandise by hand/pulling. Modeled, enforced, and provided direction and guidance to hourly Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues were successfully resolved within Company guidelines and standards. Ensured compliance with company policies and procedures by holding hourly Associates accountable; analyzing and interpreting reports; implementing and monitoring asset protection and safety controls; maintain quality assurance standards; overseeing safety and operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing Company programs and strategic initiatives. Conducted work site assessments for all work areas as the Safety Ground Manager. Conducted Traffic Safety Assessments and Traffic Safety Surveys for the base. Conducted Ground Safety Inspection in accordance with Marine Corps guidelines. Prepared and delivered Marine Corps Air Station Safety Briefs as directed by Headquarter Marine Corps. Provided Safety Training to individual work centers. Inspected and evaluated workplace environments, equipments, and practices, in order to ensure compliance with safety standards and government regulations. Received and processed over a hundred mishap data.