Aspect Software Jul 2005 - May 2015
Senior Customer Support Field Services Engineer
West Corporation Sep 2004 - Jul 2005
Account Management Specialist
Rockwell Automation Sep 1989 - Mar 2004
Senior Field Service Consultant
Olson Travel World Oct 1987 - Sep 1989
Supervisor
Education:
Career Development Institute 1987 - 1989
Tulsa Community College 1975 - 1976
Skills:
Voip Troubleshooting Software Installation Telecommunications Telephony Tcp/Ip Integration Windows Server Call Centers Servers Computer Hardware Installation Unified Communications Networking Testing Vmware Unix Ivr Enterprise Software Aspect Acd Sip Trunking Technical Documentation Microsoft Office Customer Service System Deployment Ip Sip Technical Support Hardware Windows Computer Hardware Salesforce.com Voice Over Ip
Interests:
Economic Empowerment Education Science and Technology Disaster and Humanitarian Relief Human Rights Health