Joseph P Coyle

US Patent:

20070179805, Aug 2, 2007

Filed:

Jan 27, 2006

Appl. No.:

11/342143

Inventors:

Richard Gilbert - Charlotte NC, US
Brent Holway - Charlotte NC, US
Joseph Coyle - Cornelius NC, US
Charles Hershey - Charlotte NC, US
Janet Beck - Belmont NC, US

International Classification:

G06Q 10/00
A61B 5/00

US Classification:

705002000, 600300000

Abstract:

A method for improving the quality of healthcare, efficiency, and patient satisfaction procedures is provided. The method includes conducting at least a first survey of patients regarding care provided before, during, and after a procedure, wherein the survey focuses on benchmarks identified as being relevant to quality of care. The method further includes entering the results of the first survey into a database configured to store the results, reviewing the results of the first survey to determine the quality of care provided during the procedure, identifying incidences of poor quality of care, and comparing the results of the first survey with results of surveys taken from other patients to recognize patterns of poor quality of care. The method further includes addressing the incidences of poor quality of care by developing methods to address the recognized incidences of poor quality of care.

US Patent:

20100241455, Sep 23, 2010

Filed:

Mar 3, 2010

Appl. No.:

12/716767

Inventors:

Richard L. Gilbert - Charlotte NC, US
Brent P. Holway - Charloltte NC, US
Joseph P. Coyle - Cornelius NC, US
Charles Dana Hershey - Charlotte NC, US
Janet E. Beck - Belmont NC, US

Assignee:

SOUTHEAST ANESTHESIOLOGY CONSULTANTS, P.A., A NORTH CAROLINA CORPORATION - Charlotte NC

International Classification:

G06Q 50/00
G06Q 10/00
G06Q 90/00
A61B 5/00

US Classification:

705 3, 705 2, 705500, 600300

Abstract:

A method for improving the quality of healthcare, efficiency, and patient satisfaction procedures is provided. The method includes conducting at least a first survey of patients regarding care provided before, during, and after a procedure, wherein the survey focuses on benchmarks identified as being relevant to quality of care. The method further includes entering the results of the first survey into a database configured to store the results, reviewing the results of the first survey to determine the quality of care provided during the procedure, identifying incidences of poor quality of care, and comparing the results of the first survey with results of surveys taken from other patients to recognize patterns of poor quality of care. The method further includes addressing the incidences of poor quality of care by developing methods to address the recognized incidences of poor quality of care.

US Patent:

20120143618, Jun 7, 2012

Filed:

May 26, 2011

Appl. No.:

13/117088

Inventors:

Richard L. Gilbert - Charlotte NC, US
Brent P. Holway - Charlotte NC, US
Joseph P. Coyle - Cornelius NC, US
Charles Dana Hershey - Charlotte NC, US
Janet E. Beck - Belmont NC, US

Assignee:

SOUTHEAST ANESTHESIOLOGY CONSULTANTS, P.A., a North Carolina Corporation - Charlotte NC

International Classification:

G06Q 50/22

US Classification:

705 2

Abstract:

A method for improving the quality of healthcare, efficiency, and patient satisfaction procedures is provided. The method includes conducting at least a first survey of patients regarding care provided before, during, and after a procedure, wherein the survey focuses on benchmarks identified as being relevant to quality of care. The method further includes entering the results of the first survey into a database configured to store the results, reviewing the results of the first survey to determine the quality of care provided during the procedure, identifying incidences of poor quality of care, and comparing the results of the first survey with results of surveys taken from other patients to recognize patterns of poor quality of care. The method further includes addressing the incidences of poor quality of care by developing methods to address the recognized incidences of poor quality of care.