Joseph E Craig

US Patent:

20100223623, Sep 2, 2010

Filed:

Feb 27, 2009

Appl. No.:

12/395380

Inventors:

Jodi Strong - Los Angeles CA, US
Joseph A. Craig - Anaheim CA, US
Kelly Kinnett - Redondo Beach CA, US

International Classification:

G06F 9/50

US Classification:

718105

Abstract:

Systems and method are described for workflow management, and in particular, for workflow management with respect to filming. In response to a filming permit request, a workflow computer system examines workloads associated with permit coordinators. Optionally, the examination takes into account coordinator performance in attempting to balance workloads. The permit request is routed to a selected permit coordinator who is tasked with resolving permit issues. In addition, the permit request is routed to approving entities associated with the permit workflow. Optionally, conflicts with other permits are identified. Substantially real-time workflow status updates are provided to the requester and/or coordinator. The workflow computer system automatically identifies to the coordinator deficiencies associated with the permit that are to be resolved.