IBA
Systems Engineer
North West Protective Services Aug 2008 - Apr 2010
Unarmed Security Guard
Hoya Vision Care Jul 2007 - Apr 2008
Maintenance Technician
Intel Corporation Dec 2005 - May 2007
Manufacturing Technician
United States Navy Aug 1999 - Aug 2005
Fire Controlman
Education:
DeVry University 2008 - 2011
EET
Newman Smith High School
United States Postal Service
Senior Manager, Customer Care Center Operations
Education:
Central (Ohio) State University
Skills:
P&L Customer Experience Leadership Conflict Management Team Building Bpo Employee Engagement Call Center Rfp Reliability Avaya Customer Retention Forecasting Customer Satisfaction Contact Center Management Cti Vendor Management Customer Service Management Performance Metrics Process Improvement Team Leadership Quality Assurance Workforce Management Ivr Ownership Acd Operations Management Contact Centers Program Management Change Management Training Contact Center Operations Customer Service Sla Business Intelligence Tqm Business Process Improvement Voice of the Customer Management Call Center Development Coaching Problem Solving Analytics Call Centers Performance Improvement Fmla Crm Metrics Performance Management Initiation
Interests:
Science and Technology Education Environment Health
Henry Ford Medical GroupHenry Ford Hospital Radiology 2799 W Grand Blvd, Detroit, MI 48202 3139161374 (phone), 3139169475 (fax)
Education:
Medical School Univ of Otago, Otago Med Sch, Dunedin, New Zealand Graduated: 1981
Languages:
English
Description:
Dr. Craig graduated from the Univ of Otago, Otago Med Sch, Dunedin, New Zealand in 1981. He works in Detroit, MI and specializes in Radiology. Dr. Craig is affiliated with Henry Ford Hospital and Henry Ford West Bloomfield Hospital.
Akinwale Ademola Akinpelu - Leonardo NJ Joseph Craig - Middletown NJ Ronald F. DApuzzo - Toms River NJ Arshad Hussain - Scotch Plains NJ
Assignee:
ATT Corp. - New York NY
International Classification:
G01R 3108
US Classification:
370228, 370254, 370386, 340 228, 709249
Abstract:
This invention provides for a system and method for upgrading an ATM network to a new release of a vendors ATM platform, or for converting an ATM network to a different vendors ATM platform, preferably without experiencing any service disruptions. The system and method upgrade involves first reorganizing an existing redundant-based ATM network by splitting the links, for example, fiber links, within the existing redundant-based ATM network among two parallel networks, Network A and Network B. Network A can be changed at this stage. Then the circuits from Network B are moved to Network A by using Bridge and Roll techniques. This hitless procedure allows for the migration of the customer traffic from Network B to Network A without customer traffic disruptions.
Method And Apparatus For Data Center Analysis And Planning
James Dow - West Calwell NJ, US Russell Kurtz - Bradley Beach NJ, US Joseph Craig - Middletown NJ, US
International Classification:
G06Q 40/00
US Classification:
705035000
Abstract:
Embodiments of the invention generally provide a method and apparatus for data center analysis and planning. One embodiment of a method for planning future investment in a data center comprising a plurality of data center resources includes estimating a baseline value for future capacity requirements of the data center, based on historical data center resource consumption data, generating one or more adjusted values for the future capacity requirements, by altering one or more assumptions in the historical data center resource consumption data, providing one or more plans by which at least one of the baseline values and the one or more adjusted values can be met and projecting the costs associated with the one or more plans.
Youtube
When Life Goes Wrong: Joseph Craig Rees
Central Holland is a church in Holland, Michigan and our mission is to...
Duration:
43m 11s
TEDxBROADWAY - Joseph Craig - Entertainment M...
Joseph Craig has more than 20 years of experience in entertainment mar...
Duration:
14m 53s
Joseph Craig English
There are plenty of hidden gems in Montgomery County. In this story, w...
Duration:
7m 12s
Craig and Joe Flash Mob Marriage Proposal
Surprise Flash Mob Marriage Proposal for Corporate Manager Craig Mcgre...
Duration:
8m 39s
Auditor Attacked By Joseph Craig Beadnell A T...
We hold these truths to be self-evident, that all men are created equa...
20 So. Santa Cruz Ave., Ste 319,Los Gatos, Ca 9503...Insurance Broker at Pacific Diversified Insurance... Past: Insurance Broker at Other Insuracne Brokerage Firms Multi-Line Independent Insurance Broker for over 25 years. I know & understand both sides of the insurance industry as I was an underwriter & marketing rep... Multi-Line Independent Insurance Broker for over 25 years. I know & understand both sides of the insurance industry as I was an underwriter & marketing rep withTHE CHUBB GROUP of INSRANCE COMPANIES before becoming an insurance broker.
Husband, Father, Licensed Master Electrician, Business Owner, Hockey Goaltender, Protector of the Realm
Tagline:
Messin' with Sasquatch
Bragging Rights:
I've had 3 separate game ejections for striking an official (I'm the goalie)
Joseph Craig
Work:
Joseph R. Craig D.D.S. - Cosmetic Dentist
About:
Our doors have been open for over 30 years to welcome new patients who are ready to receive the best in dental treatment in St. Petersburg. Our caring approach will help to ease your fears and concern...
Dr. Joseph R. Craig received his undergraduate degree from the University of Virginia and his graduate dental degree from the Medical College of Virginia. He is a member of the Florida Dental Association, West Coast Dental Association, Pinellas County Dental Association and American Dental Association. He and his wife Carol have two children. Dr. Craig participates in triathlons, plays tennis and golf. His past community activities include little league baseball coach, soccer coach, and cub master for six years for his son's Cub Scout pack.
Joseph Craig
Relationship:
Married
About:
Husband, Father, Licensed Master Electrician, Business Owner, Hockey Goaltender, Protector of the Realm