Joseph G Ferra

US Patent:

7567911, Jul 28, 2009

Filed:

Mar 26, 2004

Appl. No.:

10/811116

Inventors:

Boris Kalinichenko - Jamaica Plain MA, US
Joseph Ferra - Dover MA, US

Assignee:

FMR LLC - Boston MA

International Classification:

G06Q 99/00

US Classification:

705 1

Abstract:

There are methods and apparatus, including computer program products, for service improvement techniques for a transportation service provider using mobile devices. In one aspect there is received user-entered data for at least one field present in a provided electronic form. The form includes a link that, when activated, establishes a voice channel between the passenger and a customer representative and provides a unique identifier associated with the user-entered data that enables a customer representative to retrieve the user-entered data. In another aspect, there is a graphical representation that is transmitted to a customer or a driver to facilitate execution of a reservation of a transportation service to be provided to the customer by the driver. In another aspect, there is a location range received from a wireless handheld device associated with a driver and data received from the driver indicative of a more accurate location within the location range.

US Patent:

7606799, Oct 20, 2009

Filed:

Jan 12, 2005

Appl. No.:

11/033960

Inventors:

Boris Olegovich Kalinichenko - Jamaica Plain MA, US
Joseph G. Ferra - Dover MA, US

Assignee:

FMR LLC - Boston MA

International Classification:

G06F 7/00
G06F 17/30

US Classification:

707 7, 707 3, 707 5

Abstract:

Described are methods and apparatus, including computer program products, for context-adaptive content distribution to handheld devices. Context data associated with the user is retrieved and a relevancy function is determined based on the context. A list of content available to the user is obtained. The list of available content is dynamically sorted based on the relevancy function. At least a portion of the list is transmitted to the handheld device according to the sorted order.

US Patent:

8532628, Sep 10, 2013

Filed:

Jun 16, 2006

Appl. No.:

11/454598

Inventors:

Boris Olegovich Kalinichenko - Jamaica Plain MA, US
Joseph G. Ferra - Dover MA, US

Assignee:

FMR LLC - Boston MA

International Classification:

H04M 3/42
H04W 4/12
H04W 4/14
G06Q 40/00

US Classification:

4554141, 455466, 705 35, 705 42, 705 44

Abstract:

Described are methods and systems, including computer program products, for registering, configuring, and invoking actionable alerts. For example, an alert action is determined based on an alert. The alert is sent to a device based on an alert logic and the alert action is sent to the device based on a device capability. A received communication is identified as a response from the first device based on the alert requesting performance of the alert action.

US Patent:

20050216412, Sep 29, 2005

Filed:

Mar 26, 2004

Appl. No.:

10/811263

Inventors:

Boris Kalinichenko - Jamaica Plain MA, US
Joseph Ferra - Dover MA, US

International Classification:

G06F017/60

US Classification:

705050000

Abstract:

There are methods and apparatus, including computer program products, for service improvement techniques for a transportation service provider using mobile devices. In one aspect there is received user-entered data for at least one field present in a provided electronic form. The form includes a link that, when activated, establishes a voice channel between the passenger and a customer representative and provides a unique identifier associated with the user-entered data that enables a customer representative to retrieve the user-entered data. In another aspect, there is a graphical representation that is transmitted to a customer or a driver to facilitate execution of a reservation of a transportation service to be provided to the customer by the driver. In another aspect, there is a location range received from a wireless handheld device associated with a driver and data received from the driver indicative of a more accurate location within the location range.

US Patent:

20050227704, Oct 13, 2005

Filed:

Mar 26, 2004

Appl. No.:

10/810850

Inventors:

Joseph Ferra - Dover MA, US
Boris Kalinichenko - Jamaica Plain MA, US

International Classification:

H04M015/06

US Classification:

455456100

Abstract:

There are methods and apparatus, including computer program products, for service improvement techniques for a transportation service provider using mobile devices. In one aspect there is received user-entered data for at least one field present in a provided electronic form. The form includes a link that, when activated, establishes a voice channel between the passenger and a customer representative and provides a unique identifier associated with the user-entered data that enables a customer representative to retrieve the user-entered data. In another aspect, there is a graphical representation that is transmitted to a customer or a driver to facilitate execution of a reservation of a transportation service to be provided to the customer by the driver. In another aspect, there is a location range received from a wireless handheld device associated with a driver and data received from the driver indicative of a more accurate location within the location range.

US Patent:

20070290831, Dec 20, 2007

Filed:

Jun 16, 2006

Appl. No.:

11/454451

Inventors:

Boris Olegovich Kalinichenko - Jamaica Plain MA, US
Joseph G. Ferra - Dover MA, US

Assignee:

FMR Corp. - Boston MA

International Classification:

G08B 29/00
G06F 7/00
G06F 15/16
H04Q 7/20
H04B 1/38

US Classification:

340506, 707 7, 455567, 709228, 4554351

Abstract:

Described are methods and systems, including computer program products for registering, configuring, and invoking actionable alerts. For example, an alert action is determined based on an alert. The alert is sent to a device based on an alert logic and the alert action is sent to the device based on a device capability. A received communication is identified as a response from the first device based on the alert requesting performance of the alert action.

US Patent:

20070290832, Dec 20, 2007

Filed:

Jun 16, 2006

Appl. No.:

11/454693

Inventors:

Boris Olegovich Kalinichenko - Jamaica Plain MA, US
Joseph G. Ferra - Dover MA, US

Assignee:

FMR Corp. - Boston MA

International Classification:

G08B 29/00
G06F 7/00
G06F 15/16
H04Q 7/20
H04B 1/38

US Classification:

340506, 707 7, 455567, 4554351, 709228

Abstract:

Described are methods and systems, including computer program products for registering, configuring, and invoking actionable alerts. For example, an alert action is determined based on an alert. The alert is sent to a device based on an alert logic and the alert action is sent to the device based on a device capability. A received communication is identified as a response from the first device based on the alert requesting performance of the alert action.

US Patent:

20130304644, Nov 14, 2013

Filed:

May 9, 2012

Appl. No.:

13/467815

Inventors:

Boris Olegovich Kalinichenko - Jamaica Plain MA, US
Joseph G. Ferra - Dover MA, US

Assignee:

FMR LLC - Boston MA

International Classification:

G06Q 40/02
H04W 4/12

US Classification:

705 42

Abstract:

A financial account is established using a mobile computing device. A digital image of an applicant's identification having text based components is captured. The digital image of the identification is processed to recognize at least a portion of the text based components. The portion of the text based components is used to complete an application for the financial account. The digital image of the identification is transmitted to a regulatory body. Verification of the identity of the applicant is received from the regulatory body. The financial account for the applicant is established.