Dell Emc Feb 2014 - Jul 2015
Technical Support Engineer
Dell Emc Feb 2014 - Jul 2015
Software Engineer
Sciquest Apr 2010 - May 2013
Technical Support Specialist
Time Warner Cable Aug 2006 - Feb 2009
Technical Manager Digital Phone and Security
Time Warner Cable 2003 - 2006
Technical Support
Education:
University of North Carolina at Chapel Hill 1999 - 2000
Masters, Teaching, Art
University of North Carolina at Chapel Hill 1995 - 1999
Bachelor of Music, Bachelors
Skills:
Technical Support Salesforce.com Call Center Saas Troubleshooting Data Analysis Customer Advocacy Call Centers Virtualization Sql Enterprise Software Vendor Management Sharepoint Integration Cloud Computing Security
Certifications:
Cloud Infrastructure and Services Associate (Emccis) Information Storage Associate Version 2 (Emcisa) Emc
An electronic device for safe storage of confidential information comprises a biometric sensor for validating whether a user is an authorized user, and is devoid of any wired or wireless communication capability and ports for possible unauthorized access to any of the confidential information, except access by and synchronization with a second like device whose authorized access has been obtained by the same user, and within a close proximity range.