QualiTest Pharmaceutical Charlotte, NC Jun 2013 to Dec 2014 Major Incident Analyst ConsultantVerizon Business Cary, NC Apr 2011 to May 2013 Major Incident ManagerAT&T Global Client Service Center (GCSC) Durham, NC Jun 2009 to Dec 2010 Major Incident Awareness EngineerAT&T Solutions Durham, NC Jun 2008 to May 2009 Merrill Lynch Change ManagementVerizon Business Services (MSD) Cary, NC Jun 2006 to May 2008 Sr. Network EngineerAT&T Global Client Service Center (GCSC) Durham, NC Feb 2006 to Jun 2006 Network EngineerMCI USPS Cary, NC Jun 2005 to Sep 2005 Network ConsultantAT&T Data Testing Activation Center (DTAC) Durham, NC 2001 to Apr 2005 Network EngineerAT&T Solutions Bridgewater, NJ 1999 to 2001 Implementation EngineerNCR Corporation New York, NY 1996 to 1999 Network EngineerAT&T Global Information Solutions New York, NY 1992 to 1996 Network Analyst
Education:
DeVry Technical Institute Woodbridge, NJ Jun 1994 A.A.S in Telecommunications Management