Color-Dec North America since Jan 2011
General Manager
Prograf Digital Service, Inc. Apr 2008 - Jan 2011
President
Rain Bird Feb 2007 - Apr 2008
Manager, Onsite Services
A.B.Dick/Presstek - Chicago, IL / Hudson, NH Apr 2004 - Feb 2007
Vice President, Service
Psion Teklogix May 1999 - Oct 2003
Vice President, Global Solutions
Education:
Arizona State University, W. P. Carey School of Business 2004 - 2004
Mini-MBA, Competing Through Services
Xavier University - School of Business Administration 1992 - 1994
MBA, Business
Southern Illinois University, Carbondale 1980 - 1982
BS, Bio-Medical Engineering Technology
Vincennes University 1979 - 1980
Associate of Science (A.S.), Laser & Electro Optics
Skills:
Business Development Leadership Sales Management New Business Development Team Building Sales Account Management Solution Selling Product Management Strategic Planning Product Development Process Improvement Product Marketing Telecom Bss Mergers Management Customer Satisfaction B2B Pricing Recruiting Manufacturing Sales Process Analysis Strategy Crm Integration Call Centers Mergers and Acquisitions Selling Forecasting Professional Services Business Strategy Marketing Entrepreneurship Contract Management Strategic Partnerships Direct Sales Start Ups Sales Operations Training P&L Management Operations Management Human Resources Contract Negotiation Key Account Management Networking Customer Service Cross Functional Team Leadership Competitive Analysis
William Grassi, Christine Robinson, Derek Vasconcellos, Donna Sullivan, Susan Lowe, Deborah Morse, Teresa Mazza, Steve Wozniak, Jennifer Damelio, Kellie Trevisone, Joseph Carriglio, Mark Lordan
Covington, KYService professional dedicated to the advancement of the Services industry by providing expertise in the development, operation and management of service... Service professional dedicated to the advancement of the Services industry by providing expertise in the development, operation and management of service operations. Through advancements in expert systems and dynamic business models service organizations can expand beyond the traditional roles of...