Joseph Edward Talbot

US Patent:

6453042, Sep 17, 2002

Filed:

Nov 17, 1997

Appl. No.:

08/971954

Inventors:

David T. Roach - Austin TX
Daniel W. Mauney - Austin TX
Kenneth S. Swinson - San Diego CA
Medford A. Dyer - San Diego CA
Joseph E. Talbot - Helendale CA

Assignee:

Jabra Corporation - San Diego CA

International Classification:

H04M 124

US Classification:

379395, 37939201, 379404

Abstract:

A method and system for remotely calibrating a headset telephone with a reliable, accurate and easy to use user interface is provided. This method makes use of the remote programmability of advanced telephone headsets and DTMF signal encoding and permits the customer-user to instigate the calibration procedure with an ordinary telephone call. The invention provides the means by which the optimum settings can be transmitted to the headset, loaded and stored in the headset, thereby improving the audio quality of telephone headsets by providing adjustment steps for such audio qualities as microphone gain (transmit level), speaker gain, background noise and echo cancellation, filter functions and diagnostics. This method also provides audio feedback to a customer service representative performing the calibration to insure that the commands and adjustments were properly received. It also incorporates a remote override and storage process, as well as a security gateway to ensure that only authorized changes are made in the programming of the headset.

US Patent:

6990190, Jan 24, 2006

Filed:

Mar 27, 2002

Appl. No.:

10/109606

Inventors:

Daniel W. Mauney - Delta, CA
David T. Roach - Austin TX, US
Medford A. Dyer - San Diego CA, US
Kenneth S. Swinson - San Diego CA, US
Joseph E. Talbot - San Diego CA, US

Assignee:

GN Jabra Corporation - Lombard IL

International Classification:

H04M 1/00

US Classification:

37939201, 379404

Abstract:

A method and system for remotely calibrating a headset telephone with a reliable, accurate and easy to use user interface is provided. This method makes use of the remote programmability of advanced telephone headsets and DTMF signal encoding and permits the customer-user to instigate the calibration procedure with an ordinary telephone call. The invention provides a way for the optimum settings to be transmitted, loaded and stored to the headset, thereby improving the audio quality of telephone headsets by providing adjustment steps for such audio qualities as microphone gain, speaker gain, background noise and echo cancellation, filter functions and diagnostics.

US Patent:

57347131, Mar 31, 1998

Filed:

Jan 30, 1996

Appl. No.:

8/593953

Inventors:

Daniel Wayne Mauney - La Jolla CA
David Thomas Roach - Austin TX
Medford Alan Dyer - San Diego CA
Kenneth Scott Swinson - San Diego CA
Joseph Edward Talbot - Helendale CA

Assignee:

Jabra Corporation - San Diego CA

International Classification:

H04M 124
H04M 1100

US Classification:

379395

Abstract:

A method and system for remotely calibrating a headset telephone with a reliable, accurate and easy to use user interface is provided. This method makes use of the remote programmability of advanced telephone headsets and DTMF signal encoding and permits the customer-user to instigate the calibration procedure with an ordinary telephone call. The invention provides the means by which the optimum settings can be transmitted to the headset, loaded and stored in the headset, thereby improving the audio quality of telephone headsets by providing adjustment steps for such audio qualities as microphone gain (transmit level), speaker gain, background noise and echo cancellation, filter functions and diagnostics. This method also provides audio feedback to a customer service representative performing the calibration to insure that the commands and adjustments were properly received. It also incorporates a remote override and storage process, as well as a security gateway to ensure that only authorized changes are made in the programming of the headset.