Ricoh Business Solutions
Field Service Technician I
Comcast Aug 2011 - Jan 2013
Communications Technician Iii
Verizon Wireless Sep 2009 - Apr 2011
Technical Coordinator I
Geek Squad Jan 2009 - Sep 2009
Digital Technician Associate
Jan 2009 - Sep 2009
Ecommerce Specialist
Education:
University of Arkansas at Little Rock 2011 - 2014
Itt Technical Institute - Harrisburg 2007 - 2009
Associates, Engineering
Skills:
Telecommunications Call Center Wireless Voip Customer Satisfaction Troubleshooting Customer Experience Customer Retention Ip Broadband Telephony