Joshua A Plummer

It Manager

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Location:

Nashville, TN

Industry:

Information Technology And Services

Work:

Vanderbilt University Jul 2016 - May 2019
Senior Technical Support Specialist
Vanderbilt University Jul 2016 - May 2019
Lead Technical Support Specialist
Unc Pembroke Mar 2015 - Jun 2016
Technology Support Analyst
University of North Carolina at Chapel Hill Jan 2014 - Mar 2015
It Operations Analyst
Wakemed Aug 2013 - Jan 2014
Client Services Analyst Ii

Education:

University of North Carolina at Pembroke 2013
Bachelors, Bachelor of Arts University of North Carolina at Pembroke 2009 - 2013
Bachelors, Bachelor of Science University of North Carolina at Pembroke Jul 2012
Northwood High School 2005 - 2009

Skills:

System Administration
Leadership
Data Analysis
Teamwork
Troubleshooting
Customer Service
Technical Support
Management
Software Documentation
Project Planning
Following Instructions
Advising People
Windows
Research
Public Speaking
Event Planning
System Center Configuration Manager
Problem Solving
Itil
Asset Management
Active Directory
Mac
Apple
Ios
Macos
Airwatch
Sccm
Service Desk
Service Desk Management
Hdi
Computing
Cloud Computing
Written Communication
Software Troubleshooting
Ticketing Software
Software As A Service
Software and Hardware Training
Desktop Computers
Desktop Administration
Desktop Deployment
Windows Remote Desktop
Desktop Support Management
Windows Desktop Administration
Virtual Desktop Infrastructure
Desktop Imaging
Vdi
End User Training
Root Cause Problem Solving
Cross Functional Problem Solving
Presentation Skills

Certifications:

Extron Configurable Control Systems
Extron Emerging Technologies For Higher Education
Exam-697: Configuring Windows Devices
Mcps: Microsoft Certified Professional
Mcsa: Windows 10 - Certified 2017
Exam 698: Installing and Configuring Windows 10
Itil V3 Foundations
Comptia Cloud+
Hdi Desktop Support Manager
Itil 4 Foundations
Aws Certified Cloud Practitioner
Extron

Joshua Plummer

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Joshua Plummer Salisbury, NC

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Work:

North Hills Christian School
Salisbury, NC
Oct 2011 to Jan 2013 InternshipSalisbury, NC
Aug 2010 to Dec 2010 T&C Properties-Trinity Investors
Salisbury, NC
Jun 2007 to Dec 2009
Head Cart Attendant-Employee The Pop Shoppe-Convenience Store
Salisbury, NC
May 2007 to Oct 2009

Education:

Catawba College
Salisbury, NC
2007 to 2011
Bachelor in Business Administration North Hills Christian School
Salisbury, NC
2003 to 2007
High School Diploma