University of Massachusetts at Amherst- Amherst, MA
May 1999
Specialities:
Bachelor's in Folklore & Mythology
Skills
A+ & Network+ certified. Apple Certi... • Apple Certified Mac Technician (ACMT) • Apple Certified Support Professional (AC... • Apple Certified Technical Coordinator (A... • including Mac Server and Windows Server ... • OpenOffice/ LibreOffice • FileMaker Pro and Apple's iWork). Knowle... • including website creation software (esp...
Channing Bete Company
It Support Specialist
Whalley Computer Associates, Inc Oct 2011 - May 2013
Senior Apple Engineer
Core Solutions Group Apr 2005 - Oct 2011
It Specialist
Apr 2005 - Oct 2011
Technical Specialist
Education:
University of Massachusetts Amherst 1993 - 1999
Bachelors, Bachelor of Arts
University of Massachusetts Amherst 1991 - 1997
Bachelors, Bachelor of Arts
Skills:
Technical Support Storage Servers Computer Hardware Virtualization Active Directory Hardware Windows Xp Vmware Creative Writing Cisco Systems Products Networking
Whalley Computer Associates, Inc Southwick, MA Oct 2011 to May 2013 Senior Apple EngineerCore Solution Group Northampton, MA Apr 2006 to Oct 2011 IT SpecialistYes Computers Northampton, MA Mar 2005 to Apr 2006 Service ManagerYes Computers Northampton, MA Aug 2004 to Mar 2005 Computer & Network TechnicianCMD Technology Group East Longmeadow, MA Sep 2003 to Mar 2004 Computer & Network TechnicianMAP Internet Springfield, MA Mar 2001 to Oct 2002 Support Technician & Web DesignerTemple Beth El Springfield, MA 1999 to 2000 LibrarianBookseller, Waldenbooks Holyoke, MA 1990 to 1995 Customer service
Education:
University of Massachusetts at Amherst Amherst, MA May 1999 Bachelor's in Folklore & Mythology
Skills:
A+ & Network+ certified. Apple Certifications: Mac Integration Basics (MIB) 10.8, Apple Certified Mac Technician (ACMT), Apple Certified Support Professional (ACSP) 10.8, Apple Certified Technical Coordinator (ACTC) 10.8. Passed the Massachusetts State Educator Licensure exams in 2005. Computer literate on Windows and Macintosh (all versions of Windows through Windows 7; Mac OS 7 through 10.8), including Mac Server and Windows Server environments. Knowledge of most major word processing and database software packages (especially Microsoft Office, OpenOffice/ LibreOffice, FileMaker Pro and Apple's iWork). Knowledge of the internet and internet applications, including website creation software (especially Dreamweaver) and graphics design programs (especially Photoshop and Pixelmator).