Skills:
Dell Certified Online Self Dispatch Support Specialist for Desktop, Laptop and Printers. * Over sixteen years of hands on experience in the Information Technology field working with small to enterprise level businesses, helping streamline their processes and achieve their technical objectives. * Established business relationships with clients in Southern California and Arizona in the U.S. as well as in the cities of Mexico City, Tijuana and Leon in Mexico, through ongoing outsourcing. * Acquired partner level status with companies like Microsoft, AMD and Intel. * Prioritize and complete all time critical deadline tasks on time. * Detail oriented and meticulous about my work. * Proactive and a very accessible team player. SKILLS: * Dell Certified Online Self Dispatch Support Specialist for Desktop, Laptop and Printers * Windows 98, ME, 2k, XP, Vista, NT, 2003 - 2008 Server, Windows 7, Windows 8. * Microsoft System Builder. * Microsoft Sales Specialist. * Windows Enterprise Deployment, Customized set-up, Troubleshooting, Back-Up and Migration. * Network Integrator of LAN, WAN, MAN, NAS, VPN's. * Network and Systems Maintenance Administrator * Wireless Network Design, Integration, Security and Maintenance. * Microsoft Office workgroup set-up, troubleshooting and custom integration. * Web Domain Administrator. * Web Designer. * Knowledge and use of in-house web publishing and authoring tools. * VoIP Integrator. * Familiar with HTML, ActionScript, PHP and JavaScript. PROFESSIONAL