Whispering Knolls Edison, NJ Aug 2012 to Dec 2012 Medical Secretary Nursing AssistDesigner Greeting Edison, NJ Sep 2011 to Nov 2011 Data Entry ClerkGastroenterology Assoc Plainfield, NJ Feb 2005 to Nov 2007 Medical ReceptionistQualcare Piscataway, NJ Customer Service Representative
Education:
Ultrasound Diagnostic Iselin, NJ 2001 Certificate in Medical Assistant
Skills:
- Provide friendly, courteous, and timely customer service - Strong problem-solving abilities, adept at effectively handling and resolving customer issues and complaints - Ensure a cohesive team spirit and uniform policies when training employees and over seeing their responsibilities - Build and maintain positive customer relationships - Consistently demonstrate effective phone skills in responding to inbound and outbound calls - Capable of handling high volume of calls in a multi-line phone system - Accurately input and update personal information, demographics, and other data - Provide front-desk and receptionist duties to customers, patients, visitors, family members and medical transport personnel - Have handled a various type of insurance, ranging from HMO to PPO, POS, Medicaid, Medicare and Workers Comp - Review and adjust claims to resolve discrepancies and handle complex issues - Have consistently met or exceeded daily quotas - Computer skills Microsoft Word, Excel, Txen, Uniflow, DMGS, Foxpro, Medetrack system
Senior ReceptionistNJ STATE ADMINISTRATION OFFICE New Brunswick, NJ Feb 2014 to Apr 2014 Clerk Civil CommitmentOn Campus Marketing Ewing, NJ Jul 2013 to Sep 2013 Data EntryMedimedia Yardley, PA May 2013 to Jun 2013 Inbound Customer ServiceJFK WHISPERING KNOLLS Edison, NJ Aug 2012 to Dec 2012 Medical SecretaryDesigner Greetings Edison, NJ Sep 2011 to Nov 2011 Data EntryQualcare Piscataway, NJ Apr 2008 to May 2010 Customer ServiceGastroenterology Associated Plainfield, NJ Jun 2005 to Sep 2007 Medical Receptionist. Medical AssistantJFK Hartwyck Edison Estates Edison, NJ Jan 2001 to Aug 2005 Font Desk Receptionist
Education:
Ultrasound Diagnostics Iselin, NJ 2000 to 2001 Certificate in Medical Assistant
Skills:
Strong problem solving abilities build and maintain positive Customer Service. Capable of handling high volume of calls Accurately input data. Various Insurance Plans HMO, PPO, POS, Medicaid, Medicare and Workers Compensation. Consistently achieve targeted goals for customer satisfaction and service.