Voya Financial
Customer Service Representative
Raymour & Flanigan Furniture Oct 2015 - Aug 2016
Customer Care Lead
Michaels Arts and Crafts Apr 2012 - Oct 2015
Operations Manager
Big Y World Class Market Jan 2005 - May 2012
Head Cashier
Allied Community Services Inc Apr 2001 - Sep 2008
Accounts Payable Clerk
Education:
Cambridge College 2009
Masters, Education
Bay Path University 2001 - 2003
Bachelors, Business
Skills:
Retail Customer Service Store Management Retail Sales Visual Merchandising Inventory Management Microsoft Word Budgets Loss Prevention Inventory Control Customer Satisfaction Time Management Profit Sales Management Strategic Planning Merchandising Sales Microsoft Office Microsoft Excel Teaching Team Leadership Training Team Management Management Supervisory Skills Workplace Safety
Jan 2005 to 2000 CashierAllied Community Services East Windsor, CT Oct 2001 to Sep 2009 Temp from 7/01-10/01 thru Career Group StaffingRadio Shack, Memorial Ave West Springfield, MA Jan 2001 to Jan 2002 Sales AssociateOshkosh B'Gosh
Sep 1998 to Jan 2000 Store ManagerKasper ASL Worcester, MA Mar 1998 to Aug 1998 Assistant ManagerDress Barn Inc Worcester, MA May 1997 to Mar 1998 Assistant ManagerKavanagh Furniture Springfield, MA 1995 to 1997 Office Clerk
Education:
Cambridge College Jan 2010 Master of Education in Interdisciplinary StudiesInformation Tech. Bay Path Longmeadow, MA 2003 Bachelor of Science in BusinessManchester Community College Manchester, CT 1988 Associate of Science