Groupon Australia since Oct 2012
Partner Escalations Manager
Groupon Australia - Sydney Area, Australia May 2012 - Oct 2012
Refunds Specialist, Customer Care Representative
Red Frog Events - Chicago, IL Aug 2011 - Jan 2012
Event Coordinator Intern
GO! St. Louis - Greater St. Louis Area Jan 2011 - May 2011
Events Intern
Global Spectrum, Chaifetz Arena - Greater St. Louis Area Sep 2010 - Jan 2011
Marketing & Group Sales Intern
Education:
Saint Louis University 2007 - 2011
Bachelor of Science in Business Administration, Marketing, Leadership & Change Management, Sociology
Skills:
Customer Service Marketing Research Leadership Project Planning Event Planning Event Management Social Media Public Relations Facebook Non-profits Press Releases Public Speaking Fundraising PowerPoint
Honor & Awards:
Swimming Scholarship – 2007-2010 (awarded for athletic achievement), Saint Louis University Athlete Scholar – 2008-2010, Atlantic 10 Commissioner’s Honor Roll – 2007-2010, FACHEX Scholarship – full tuition, 2007-2011 (awarded for academic achievement), Boeing BOLD Scholarship for business majors – 2009-2010 (awarded for academic achievement), Dean’s Scholarship – half tuition, (offered for academic achievement), Beta Gamma Sigma Honors Fraternity – top 10% of class, 2010-Present, Outstanding Marketing and Management Student Runner-Up
Red Frog Events Aug 2011 - Jan 2012
Event Coordinator Intern
Go St Louis Jan 2011 - May 2011
Events Intern
Zayed Sports City Sep 2010 - Jan 2011
Marketing and Group Sales Intern
Boys & Girls Club of the Midlands May 2009 - Sep 2009
Club and Administrative Intern
Vibes May 2009 - Sep 2009
Director, Projects and Launch Services
Education:
Uc Irvine 2015
Wharton School of Business 2015
Saint Louis University 2007 - 2011
Bachelors, Bachelor of Science, Business Administration, Leadership, Management, Sociology, Marketing
N. Carolina University 2010
Westside High School 2007
College Preparatory High School 1999
Lane Tech
University of North Carolina at Chapel Hill
Skills:
Customer Relations E Commerce Online Advertising Team Leadership Web Content Management Daily Deals Social Media Staffing Services Customer Service Interviews Leadership Cold Calling Crm Recruiting Sales Performance Management Microsoft Excel Microsoft Office Strategy Time Management Microsoft Word Social Networking Management Marketing Event Planning Social Media Marketing Research Project Planning Event Management Teamwork Public Relations Public Speaking Powerpoint Press Releases Non Profits Fundraising Project Management Risk Analysis Operational Risk Management
This controversy added to the woes of the Secret Service who were already reeling from accusations of incompetence after a man wielding a knife managed to make it onto the White House lawns. These incidents and others later prompted the resignation of the Secret Service Director, Julia Pearson.