The Training Associates (TTA) - Greater Boston Area since May 2011
Applications Instructor - Contractor
Technology Consulting Inc (TCI) - Louisville, Kentucky Area 2011 - 2011
Applications Consultant - Contractor
SoftBrands, an Infor affiliate Sep 1996 - Sep 2010
Lead Implementation Specialist
Biltmore Hotel & Suites - Silicon Valley - San Francisco Bay Area 1990 - 1996
Rooms Division Manager
Holiday Inn Golden Gateway San Francisco - San Francisco Bay Area 1989 - 1990
Assistant Front Office Manager
Education:
Mission College
Skyline College
West Valley College
Skills:
Training Hands on Training Instructor Led Training Training Delivery Employee Training Customer Service Learning Management Software Implementation Hospitality Software Documentation Software Installation Property Management Systems Enterprise Software Workshop Facilitation E Learning Team Leadership Instructional Design Needs Analysis Human Resources Classroom Microsoft Sql Server Hospitality Industry Software Training Staff Development Software Consulting Blended Learning Customer Relationship Management Online Training Customer Relations Classroom Instruction Documentation Web Based Training Hands on Learning Software Conversions Problem Analysis Customer Facing Roles Learning Management Systems
May 2007 to Dec 2009 Support Document CoordinatorTriMet LIFT Program
Jan 2001 to Jun 2006 ATP AssistantParatransit Services
May 1998 to Jan 2001 CS Supervisor/Claims CoordinatorSpencer Environmental
Aug 1996 to May 1998 Administrative Coordinator
Education:
Pioneer Pacific College Wilsonville, OR 1994 to 1995 Diploma in Office Administration
Skills:
Process employee benefit information Implement policies and procedures Provide administrative support Prepare documents for Hiring Compose routine correspondence and documents Team Leadership Proofreading/editing documents Problem solving Special projects Fast-paced environment Coordinate scheduling of repairs to office machines Submit facility work orders Review special request Maintain a well-organized office Monitor and maintain office supply inventory Retrieve archived information Collect timecards & Submit for Payroll Distribute timecards and Paychecks Maintain the reimbursement fund Maintain Petty cash Conscientious and ambitious Quickly learn and comply