U.s. Bank
Operation Manager- Site Lead
Communityamerica Credit Union Dec 2001 - Jan 2019
Director of Contact Center Operations
Communityamerica Credit Union Dec 2001 - Aug 2008
Contact Center Manager
Association of Customer Contact Professionals 2005 - 2007
Vice President of Programs
American Century Investments Jul 1998 - Nov 2001
Call Center Manager
Education:
University of Missouri - Columbia
Bachelors, Finance
University of Phoenix
Masters, Management
Skills:
Process Improvement Call Centers Management Program Management Customer Service Banking Loans Strategic Planning Credit Unions Team Building Credit Coaching Salesforce.com Implementation Contact Centers Training Business Process Improvement Leadership Workforce Management
Childrens Hospital Sports Medicine 215 W Bowery St STE 7300, Akron, OH 44308 3305438260 (phone), 3305433851 (fax)
Education:
Medical School University of Cincinnati College of Medicine Graduated: 1994
Procedures:
Arthrocentesis
Conditions:
Fractures, Dislocations, Derangement, and Sprains Internal Derangement of Knee Internal Derangement of Knee Cartilage Intervertebral Disc Degeneration Lateral Epicondylitis
Languages:
English Spanish
Description:
Dr. Kerr graduated from the University of Cincinnati College of Medicine in 1994. She works in Akron, OH and specializes in Orthopedic Sports Medicine and Sports Medicine. Dr. Kerr is affiliated with Akron Childrens Hospital.
Commonwealth Ear Nose & Throat Specialists 5875 Bremo Rd STE 212, Richmond, VA 23226 8045254231 (phone), 8045254233 (fax)
Languages:
English
Description:
Dr. Kerr works in Richmond, VA and specializes in Otolaryngology. Dr. Kerr is affiliated with Bon Secours St Francis Medical Center and Bon Secours St Marys Hospital.