AGR International since May 2008
Senior Director
Starwood Hotels and Resorts Worldwide Jan 2005 - May 2008
Director, Service culture
Estee Lauder Travel Retailing 1999 - 2004
Training Manager
Chanel Paris - Vancouver, British Colombia 1994 - 1999
Training Manager
DFS MidPacific 1991 - 1993
Chanel Product Manager
Education:
University of Guam
Skills:
Sales Leadership Training Management Hospitality Industry Hospitality Retail Luxury Marketing Strategy Employee Training Hotels Team Building Luxury Goods Merchandising Marketing Hospitality Management Hiring Sales Management Customer Satisfaction P&L Hotel Management Inventory Management Program Management Customer Service Market Planning Forecasting Leadership Development Tourism Resorts Trade Shows Public Speaking Profit Front Office Restaurants Pricing Food and Beverage Revenue Analysis Income Statement Motivational Speaking P&L Management Wholesale Visual Merchandising Strategic Planning New Business Development