Transcend Insights
Technical Support Engineer
Nliven Systems Jun 2011 - Jan 2013
Technical Operations Analyst
Defenseweb Technologies, Inc. Mar 2006 - Jun 2011
Senior Technical Support Engineer
Nmci Naval/Marine Corp Jan 2005 - Mar 2006
Technical Support
Imageware Systems, Inc. Jun 1998 - Jan 2003
Technical Support Engineer
Education:
American Public University System 2014 - 2017
Bachelor of Applied Science, Bachelors
American Public University System 2009 - 2014
Bachelor of Applied Science, Bachelors, Management
Vtc - Virtual Training Center 2013 - 2013
North City College 2008 - 2008
Grossmont College 1998 - 1998
Lakeland University 1980 - 1982
Associates, Computer Programming
Mattoon Sr. High School 1973 - 1977
Mattoon High School
Lakeland Jr. College
Skills:
Linux Webex Customer Service Technical Support Agile Methodologies Visio Scrum Web Analytics Quality Assurance Technical Writing Software Development Microsoft Certified Professional A+ Certified Microsoft Office Databases Project Management Sharepoint Html Microsoft Sql Server Test Management Adobe Acrobat Live Meeting Lync .Net Technical Documentation Requirements Analysis Ms Project Resource Management Sql Software Project Management Tfs Pmp Project Planning Unix Operating Systems Security Visual Studio Microsoft Access Oracle Sql Css Access Unix