VMware - Broomfield, CO since Jul 2011
Technical Support Manager
Nationwide Insurance 2005 - Jul 2011
IT Manager, IT Service Desk
Conferon 1999 - 2001
Help Desk Coordinator
Education:
Kent State University 1996 - 1999
Skills:
Technical Support It Operations Information Technology Management Help Desk Support Windows Server Infrastructure Troubleshooting It Management Itil Active Directory Disaster Recovery Citrix Vmware Computer Hardware Servers Cloud Computing Data Center